Khadyn Simon

Khadyn Simon  new_releases

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Founder and Travel Consultant
Saint George, Grenada
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Timeline

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Résumé

Jobs verified_user 0% verified
  • B
    ICT Systems & Operations Specialist | Contract
    Bay House Hotel
    Aug 2026 - Current (3 months)


    Provide ICT systems and operational support for Markethill Inc., managing the organization's technology environment, ICT assets, software, security controls, maintenance, documentation, and technology-related processes.

    Key responsibilities:

    • Manage ICT asset inventory, including computers, phones, printers, and related equipment.

    • Track device specifications, serial numbers, assignments, locations, warranties, condition, and lifecycle status.

    • Provide hardware and software troubleshooting and general technical support.

    • Monitor antivirus, firewall, encryption, software updates, and other endpoint security controls.

    • Manage software and subscription records,
  • Azure Escapes Co
    Travel Consultant & Rcruiter
    Azure Escapes Co
    Apr 2026 - Current (7 months)
    Plan travel amd recruit person who would love to be a travel agent
  • B
    Front Desk Receptionist
    Bayhouse Boutique Hotel
    Dec 2022 - Current (3 years 11 months)
    Delivered exceptional guest service through efficient check-in and check-out processes, creating seamless arrival and departure experiences that consistently exceeded guest expectations. Served as a knowledgeable concierge resource, providing personalized recommendations for local attractions, dining venues, and activities that enhanced guest satisfaction and enriched their stay.

    Demonstrated strong cross-functional collaboration by coordinating with housekeeping, maintenance, and food services departments to resolve guest requests promptly. Maintained professional relationships with external vendors and local service providers to ensure guests received timely assistance and premium experiences throughout their visit.
  • M
    CSIRT Intern
    Ministry of Education Grenada
    Jan 2025 - Apr 2025 (4 months)
    Monitored and analyzed cyber threats targeting Grenada using Cloudflare Radar, tracking DDoS attacks, malicious bot activity, traffic anomalies, and emerging threat patterns to maintain national cybersecurity situational awareness

    Investigated and responded to citizen-reported scams and fraudulent schemes, including fake advertisements and financial fraud cases, providing verification services and guidance to protect the public from cyber exploitation

    Collaborated with cross-functional teams and external agencies, including GARFIN, on complex financial fraud cases involving international money transfers and investment scams

    Utilized cybersecurity investigation tools including Wayback Machine and Scam Advisor
  • KM Solutions
    Customer Service Representative
    KM Solutions
    Sep 2019 - Feb 2021 (1 year 6 months)
    In charge of quitting customer to make their monthly payment via calls
Education verified_user 0% verified
  • St Georges University
    Bachelor of Arts - BA, Computer and Information Technology
    St Georges University
    Jan 2022 - Dec 2025 (4 years)
  • T
    Associate's degree, SOCIAL SCIENCES
    TA Marryshow community College
    Sep 2017 - Jul 2019 (1 year 11 months)
  • S
    Cxc
    StAndrews Anglican secondary school
    Sep 2012 - Jul 2017 (4 years 11 months)