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Kezia Walls

About

Detail

Detail-oriented and adaptable professional with experience in healthcare coordination, prior authorization, claims coordination, HR recruiting, medica
St. Louis, Missouri, United States

Contact Kezia regarding: 
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Full-time jobs

Timeline


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Résumé


Jobs verified_user 0% verified
  • D
    Peer-to-Peer Coordinator
    Dane Street
    Feb 2022 - Jun 2025 (3 years 5 months)
    Facilitated healthcare and legal peer review case intake via email and messaging platforms. Scheduled and confirmed appointments; documented case details in CRM/ATS. Uploaded and organized medical records using SharePoint and Box. Communicated with providers, attorneys, and paralegals to ensure case accuracy.
  • Renewal by Andersen
    Recruiter / Talent Acquisition Specialist
    Renewal by Andersen
    Jan 2021 - Jan 2023 (2 years 1 month)
    Sourced and screened healthcare and administrative candidates using ATS platforms and LinkedIn. Maintained applicant pipelines; collaborated with hiring managers on recruitment goals. Assisted with offer letters, onboarding coordination, and hiring documentation.
  • Datafied
    Customer Service Representative - Medical Records
    Datafied
    Feb 2020 - Feb 2021 (1 year 1 month)
    Processed sensitive health record requests using secure digital portals and email. Ensured HIPAA-compliant documentation and accurate data entry. Resolved issues related to claims and record access through written support.
  • A
    Collections Specialist
    Account Resolution
    Jan 2020 - Dec 2021 (2 years)
    Provided account resolution services via inbound and outbound calls with professionalism and accuracy. Managed high call volumes and negotiated payment arrangements to meet client objectives. Maintained detailed account documentation and ensured compliance with company policies.
  • One Call
    Care Coordinator I
    One Call
    Sep 2019 - Sep 2020 (1 year 1 month)
    Scheduled care related to Workers' Compensation, FMLA, and disability claims. Communicated with legal partners, insurance contacts, and providers to support claim approvals. Managed confidential case files and collaborated with patients and legal teams.
  • U
    Medical Receptionist
    UpHealth
    Aug 2018 - Aug 2019 (1 year 1 month)
    Scheduled patient appointments and coordinated documentation for intake and claims. Assisted with disability/FMLA paperwork and patient records. Maintained confidentiality while supporting front desk and insurance tasks.
  • M
    Phone Survey Interviewer
    Mai voice
    Mar 2018 - Feb 2019 (1 year)
    Conducted scripted surveys and recorded data with accuracy. Provided professional phone support across industries.
  • S
    Customer Service & Sales Associate
    Subway, McDonald's, Pisa Group, Comfort Inn
    Jan 2016 - Jan 2017 (1 year 1 month)
    Delivered professional customer service and multitasked in fast-paced environments. Exceeded call goals at Pisa Group through subscription outreach.
  • Iron Mountain
    Data Entry Clerk
    Iron Mountain
    Jun 2014 - Jul 2015 (1 year 2 months)
    Input sensitive client, legal, and insurance records into company systems. Verified data for errors and maintained a high level of accuracy. Resolved record discrepancies with customer service teams.
Education verified_user 0% verified
  • A
    Medical Billing and Coding Certification (Pursuing)
    American National University
    Mar 2024 - Current (2 years 4 months)
    Online