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Kevin Zepeda

About

Detail

Detail-oriented Credit & Collections professional with over 12 years of experience
San José, San José Province, Costa Rica
Contact Kevin regarding: 
work
Full-time jobs
Starting at USD10/hour

Timeline

work
Job
school
Education

Résumé

Jobs verified_user 0% verified
  • TreviPay
    Credit Analyst
    TreviPay
    Dec 2022 - Mar 2025 (2 years 4 months)
    - Managed credit and collections for major accounts including Samsung, Best Buy, and 3Rivers, supporting consistent on-time payments and minimizing risk exposure.
    - Conducted credit evaluations using bureau reports (D&B, Experian, Equifax, TransUnion) to recommend appropriate credit limits.
    - Executed structured collections strategies through calls, emails, and escalation protocols.
    - Collaborated with Sales, Legal, and Operations to resolve disputes and secure required documentation.
    - Led industry research to assess credit risk trends and improve portfolio quality.
    - Additionally, appointment scheduling played a crucial role in facilitating meetings with clients and internal teams, ensuring that all stak
  • TE Connectivity
    Senior Credit & Collections Analyst
    TE Connectivity
    Nov 2018 - Dec 2022 (4 years 2 months)
    - Handled credit risk and collections for B2B and government accounts across the U.S., Brazil, and CALA regions. - Helped recover a significant portion of overdue receivables through consistent follow-up and tailored payment plans. - Contributed to a reduction of approximately 20 days in DSO by adjusting terms with key clients, supporting improved cash predictability. - Streamlined government invoicing via federal portals (e.g., SAM.gov), reducing payment delays. - Supported the successful transition of AR operations from the U.S. to Costa Rica.
  • Thermo Fisher Scientific
    Senior Credit & Collections Lead
    Thermo Fisher Scientific
    Jul 2014 - Aug 2018 (4 years 2 months)
    - Led a 12-person credit team, ensuring adherence to SLAs and consistent progress toward collection goals. - Reviewed credit applications and financial data to set appropriate limits based on risk exposure. - Reduced processing discrepancies by roughly 50% and improved team efficiency through clearer workflows and coaching. - Managed appointment scheduling to coordinate meetings effectively, recognizing its importance in maintaining communication and alignment within the team and with stakeholders, which ultimately supported our collection efforts and enhanced overall productivity.
  • H
    AR Team Lead
    Hewlett-Packard Enterprise (HPE)
    Jan 2011 - Jan 2014 (3 years 1 month)
    - Managed AR dispatching, collections tracking, and escalated follow-ups for corporate accounts, ensuring timely resolution of outstanding debts.
    - Played a key role in implementing automation in the invoice dispatch workflow, which improved accuracy to over 95% and reduced manual processing time by around 40%.
    - Developed a standardized client follow-up template that not only reduced response time but was also adopted by other AR teams in the region.
    - Additionally, coordinated appointment scheduling with both external and internal customers on a daily basis, facilitating effective communication and enhancing customer service.
    - Managed call communications frequently, ensuring that all inquiries were addressed p
Education verified_user 0% verified
  • I
    Excel Architect Diploma
    IACT
    Jan 2023 - Current (3 years 9 months)
    IACT
  • D
    Dun & Bradstreet: Basics of Credit & Collections
    Jan 2017 - Current (9 years 9 months)
  • U
    Bachelor of Business Administration
    Universidad Tecnica Nacional (UTN)
    Feb 2011 - Aug 2017 (6 years 7 months)