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Kevin Olaer

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Cebu City, Central Visayas, Philippines
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Full-time jobs

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Résumé

Jobs verified_user 0% verified
  • REPS & Co.
    Operations Support Specialist
    REPS & Co.
    Mar 2024 - Apr 2026 (2 years 2 months)
    • Executed high-volume ticket purchases ensuring timely customer access to sports and concert events
    • Managed and maintained large datasets with data accuracy using Excel, Google Sheets, and Airtable
    • Implemented process improvements that reduced operational workflow
    • Utilized project management tools like Trello and Slack to streamline daily operations and enhance team communication
    • Leveraged professional communication and negotiation skills to conduct cold calls to ticket marketplaces, including Ticketmaster and Seatgeek, to secure inventory and finalize high-priority ticket acquisitions over the phone.
  • C
    IT Officer
    Czilk Dreamcatchers Inc.
    Nov 2020 - Dec 2023 (3 years 2 months)
    • Configured and maintained computer systems, software, and peripherals to ensure system uptime
    • Resolved hardware and software issues, reducing downtime and improving user productivity
    • Managed inventory of office and IT supplies to support uninterrupted daily operations
    • Provided technical assistance contributing in operational efficiency
  • C
    Social Media Marketing Specialist
    Chrosan OPS Inc.
    Nov 2017 - Oct 2020 (3 years)
    • Managed social media campaigns for multiple clients, increasing audience engagement
    • Created and scheduled daily content maintaining consistent brand voice across Facebook, Instagram, and Twitter
    • Monitored and responded to audience interactions, improving customer satisfaction scores
    • Maintained professional social media profiles to enhance brand visibility
  • Q
    Email Support Specialist
    Qwest BPO
    Sep 2016 - Sep 2017 (1 year 1 month)
    • Provided timely and accurate email support to customers
    • Resolved customer inquiries efficiently, achieving a customer satisfaction rating
    • Demonstrated strong communication skills improving issue resolution time
Education verified_user 0% verified
  • University of San Carlos
    Bachelor of Information and Communication Technology
    University of San Carlos
    Jan 2015