Kevin Morales
About
Detail
Customer service support
Desamparados, San José Province, Costa Rica
Contact Kevin regarding:
work
Full-time jobs
Starting at
USD1k/month
Résumé
Jobs
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- TPre-departure Support Agent.The MooringsMay 2024 - Oct 2024 (6 months)In this role, as I managed incoming pre departure calls from customers addressing queries. Assist post-sales calls and emails for inquiries like troubleshooting, and guiding customers on any paperwork queries or issues. Stay updated on travel products, trends, and protocols. Assistance in sales of products or packages, new or update. Produce and maintain daily, weekly, and monthly reports to track performance and identify areas for improvement..
- HVocatum Law firmHouston TexasJan 2022 - Jan 2023 (1 year 1 month)- The role consisted on helping with the back office and with the call service which consisted of helping adults with their complaints to certain demand-able problems.
- Like the Camp Lejeune problem in the United States Navy. Help with Troubleshooting. Cold calling, negotiating, create leads, sales closing - PMeceroPapagayo Do It CenterJan 2021 - Jul 2021 (7 months)Asistía directamente a los clientes y también tenía el cargo de ayudante del cocinero.
RevCompanyJan 2019 - Dec 2020 (2 years)- I Translated videos longer than an hour from English to Spanish, subtitled very important informational videos for that company and made more than 30 videos with successful results.
Education
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- LTraining for Intake SpecialistLegal Soft AcademyAug 2023
- TTraining for Medical InterpreterAug 2023
- MBachilleratoMepJan 2018 - Jun 2019 (1 year 6 months)Bachillerato / Educación Media-Culminado
- Basic computer technicianINAJan 2016 - Dec 2018 (3 years)
- BBachelor Degree In Middle EducationJan 2015 - Dec 2015 (1 year)