Kevin Estremor Marketing de contenido

MARKETING SPECIALIST

SunDevs

Sep 2022 - Nov 2024 (2 years 3 months)

Designed and execute communication strategies, according to the needs, carrying out endomarketing activities and periodically measuring the impact of the communications disseminated among the collaborators. Planned, scheduled and kept updated the company's internal communication media ecosystem in accordance with the Internal Communication procedure, proposing improvement actions and innovating in formats and channels to ensure the impact on the strategy and culture messages transmitted to the different internal audiences. Wrote the formal communications (circulars, informative notes, and advertising pieces) circulated through the locality’s internal media, maintaining the same historical archive. Promoted the culture of recognition and

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ACCOUNT EXECUTIVE

Agoracom Relations

Jun 2021 - Jul 2022 (1 year 2 months)

Led the work connection between the client's expectations and the company's internal team. Know the projects, suggest adjustments and improvements, being the referent for the client. Attend to complaints, difficulties or new proposals and opportunities. Created a strategy for the client to improve all the information about the product, the market and the target public, and then know how to transmit it to the company's professionals, so that they can adapt the organization's services to their needs. Elaboration of texts and articles about the clients in charge from the interviews carried out to announce products and new launches.

LOGISTICS COORDINATOR / TRACKING ASSISTANT

Arrive Logistics

Jan 2021 - Jun 2021 (6 months)

Report on the status of the loads and any other news that arises during the movement of the commercial commodity, 100 cases per day; Obtain the necessary documentation to complete the assigned logistics activities on the land routes of the United States. I lead work with transportation and logistics providers.

CUSTOMER CARE SPECIALIST

Atlantic International BPO

Oct 2019 - Jan 2021 (1 year 4 months)

Solved complex cases of commercial dental insurances in the United States; I handled a high volume of e- mails a day in constant communication with the members of the company, serving clients in help and priority service. Achievements: •During two months obtained the goal to get the highest number of solved cases continuously. •Development CRM.

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COMMUNITY MANAGER / PUBLICIST INTERN

Medicina Ambulatoria Domiciliaria Su Salud MADSS

Mar 2019 - Jul 2019 (5 months)

I was the main person in charge of social networks to generate publicity for the company's services on different digital platforms. Connected commercial relations with medical entities to promote the services of the Madss IPS Achievements: •Implement the Internal Communication Plan of the organization. •Design, implement and control the projects related to communication that contribute to the fulfillment of the strategic objectives. •Restored the communication strategies, among them: visual identity manual, business colors, and uses of the graphic representation of the brand (imagotype) •Created a plan to strengthen assertive communication in the organization through training talks.

JOURNALIST INTERN

El Heraldo S.A.

Mar 2017 - Dec 2017 (10 months)

Daily copy-writing of different articles on different topics and contribute to the website of the communication medium and to one printed edition. In charge of leading surveys to find out what people thought about a particular topic. Achievements: •I obtained several recognition for different articles of social interest, the most read or most viral news of the day.

Kevin Estremor

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Kevin Estremor