Kevin L Dingle

Sr Business Systems Analyst

CHG Healthcare

Jul 2025 - Oct 2025 (4 months)

Short term requirements gathering & Data Migration strategy in an agile project environment • Used medical staffing work experience where they utilize provider sourcing, credentialing, recruitment, and job fulfillment. • Employed expertise with Salesforce, Sales Cloud, Bullhorn for Salesforce and Recruitment Cloud to gather requirements & develop a data migration strategy • Performed gap analysis to help transform business processes. • Implemented Salesforce workflow, automation, and integration points within external systems. • ATS (Applicant Tracking System) implementation / migration from Salesforce to Bullhorn. • Wrote user stories and acceptance testing scripts. • Mapped current business processes to CRM/ATS functionalities. •

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Project Manager, Business Analyst

Jan 2024 - Dec 2024 (1 year)

• Performed data migration of 8000 contacts from legacy SaaS storage to ZOHO CRM • Used Agile project management methodology as the project manager on a digital transformation project for a global non-profit organization • Facilitated business requirements gathering sessions to gather and document requirements. • Created project plan which included sprints, deadlines, milestones, and RASCI document (Responsible, Accountable, Supported, Consulted, Informed) • Conducted requirements gathering sessions with organization stakeholders to determine national office, chapter and member required data • Elicited user stories & wrote use cases to create current state process flow diagrams for chapter reporting to district representatives & natio

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PM, Sr Business Analyst, Configuration Architect

BrooksMade Gourmet Foods

Nov 2023 - Jan 2024 (3 months)

• Global food production and distribution company in need of full digital transformation including CRM, inventory management, Employee time & payroll, and sales & marketing. • Met with the CEO and company leadership conducting numerous requirements gathering sessions to develop user stories, use cases to create current state & future state process flow diagrams, document the function & operations of all departments & roles within the organization. • Performed gap analysis across all current technology and infrastructure and the business needs • Used Visio to create present state and future state process flow diagrams and value stream maps for the business and manufacturing to document the use of automations and increased efficiency and

Project Manager, Business Analyst

Novo Nordisk

May 2023 - Nov 2023 (7 months)

• Performed extensive Business Process analysis, Business Process diagramming, Business Process Gap Analysis and Variance Analysis to understand and document the applications across front, middle, and back-office functions • Documented detailed As-Is and To-Be processes flows, and data flows using Visio • Created RASCI (Responsible, Accountable, Supported, Consulted, Informed) document naming specific individuals and teams • Completed conceptual data modeling, data flows, data analysis, and data processing. • Gathered business requirements & translating them into user stories/functional specifications, on projects of considerable scale & complexity. • Performed gap analysis to document the differences between current processes and tec

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Senior Business Systems Analyst

Randstad Technologies USA

May 2022 - May 2023 (1 year 1 month)

• Worked in an Agile/Scrum environment alongside full stack developers focusing on Bullhorn configuration and integration development. • Gathered and wrote user requirements with a focus on middleware and backend requirements. • Collaborated with development teams to build business cases and functional specifications. • Performed basic to mid-level manual testing working with the QA team to complete testing and have worked environments. • Conducted UAT and regression testing for Bullhorn updates and integrations. • Translated business requirements into functional capabilities • Extensively used Jira to create roadmaps, track project status and progress, manage the backlog using Kanban boards for visualization to manage and complete a

Business Analyst

Comcast

Sep 2021 - Jan 2022 (5 months)

• Drove analysis and documentation of business requirements using Agile and SDLC methods. • Employed technical writing skills to create Business Cases and Use Cases, Design Documentation, Document Meetings and track deliverables according to the project plan in a scrum environment. • Developed and maintained RASCI (Responsible, Accountable, Supported, Consulted, Informed) documentation • Collaborated with Workday SME to map data elements of current state MCA (My Comcast Access) and Beeline to future state • Worked with business and legal departments to document the business case for collecting data on contingent labor for compliance while ensuring the integrity and security of data • Gathered, documented & translated business requirem

Senior Business Analyst

Cross Country Healthcare

Feb 2021 - Aug 2021 (7 months)

• Integral to Bullhorn ATS implementation Business Analyst team performing configurations to meet business requirements. • Communicated needs of the business to the IT Department regarding updates and progress on the Bullhorn implementation • Monitored & documented internal user reported and personally discovered bugs in Jira, suggested short term workarounds and monitored status of fixes and upgrades by working directly with Bullhorn developers. • Oversaw several portions of the Bullhorn implementation. • Worked with internal recruiting team business owners to develop future state process flow diagrams for both recruiting & sales functions. • Worked with sales and recruiting managers to gather requirements which I used to develop tra

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Senior Business Analyst

Stanford University,

Sep 2020 - Feb 2021 (6 months)

• Worked with multiple business process groups to gather business and functional requirements while ensuring cross-functional alignment • Project required the merging of vastly different faculty recruitment processes for each school/department • Gathered input from business, faculty and technical staff to compile and complete analysis of the required data to meet reporting needs and incorporate them into the new business process • Worked in an agile environment to develop business requirements, use cases, as-is and future state business process flows for all seven colleges, merging duplicate segments for a combined ATS flow across all colleges. • Performed data migration to move current and historical prospective employee applications,

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Senior Business Analyst - CRM / ATS Configuration Architect

Akvarr Inc.

Jul 2020 - Sep 2021 (1 year 3 months)

*Major responsibilities concluded Sep 2020 provided minimal part time support to Sep 2021 • Meet with stakeholders to gather, define, refine, and document CRM/ATS requirements • Document and develop current state process flow and work flow diagrams for sales, recruiting, and management • Develop and document future state workflow diagrams for sales, recruiting, and management • Performed data migration from various spreadsheets to a standardized spreadsheet then uploaded to Bullhorn using Data Loader • Configure CRM/ATS to increase efficiency and gather data to support data driven decisions for accurate forecasting • Integrate Bullhorn CRM/ATS with company website • Perform daily, weekly and monthly reviews and analyses of previous a

Business Analyst / Product Configuration Architect –

Tata Consultancy Services

Feb 2020 - Jul 2020 (6 months)

• The client for this project was Manpower Experis • Working with the business analyst team to develop prior system and future state use cases • With a thorough understanding of Bullhorn CRM and ATS Configuration created numerous business process models (BPM) and diagrams • Subject matter expert for client open source Data Loader • Worked with stakeholders and cross-functional teams to gather requirements, global design, and integration of HR functions, and UAT. • Performed gap analysis evaluating current recruitment processes and software to identify features and functions within the software configuration to align with business process flows, design and application requirements. • Analyze existing processes to develop current state

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Director, Client Partner – The Goal

TG Federal)

Jul 2019 - Feb 2020 (8 months)

• Researched current and prospective clients that employ IT consultants including cybersecurity, cloud and data technologies through market analysis, for staffing opportunities using tools such as ZoomInfo, LinkedIn, and attending IT networking events. • Engage with large system integrator level prime vendors to assist them to meet the Service level agreements of their clients when becoming a direct vendor is not possible • Respond to RFP and RFQ opportunities to provide resources for large projects. • Authored numerous RFP's for partner agencies to provide niche talent • Conducted qualification calls with recruiting team and hiring managers for clarification of position, work environment, and required skills • Performed final screen

Business Analyst / Director – Client Partner / Project Manager

Prism IT Corp

Mar 2018 - Jul 2019 (1 year 5 months)

• Implemented Bullhorn as the primary CRM and ATS and served as the primary contact with Bullhorn support • Trained internal sales and recruiting teams how to use and maximize Bullhorn significantly increasing candidate retention and placements • Migrated company documents into Bullhorn as templates to quickly engage with candidates and clients • Build a pipeline of existing contacts and qualified prospects using tools such ZoomInfo, LinkedIn, and attending IT networking events • Consistently identify staffing, IT project work, and Service Agreement opportunities within startup companies to Fortune 500 • Initiate and manage discovery sessions with prospective clients and internal developers to further understand and develop detailed s

Director Client Partner –

NLB Services

Sep 2016 - Mar 2018 (1 year 7 months)

• Billable resource supporting the largest SAP implementation in the world Optimizing and restructuring their VMO for cost reduction. • Identify opportunities for IT and business projects in the areas of VMO optimization, HRIS and HRIT, data analytics and governance, IT Security, digital transformation projects and IT staffing. • Use solution selling techniques to identify, quantify and present end to end project solutions including a defined value proposition • My experience ranges from outsourcing initiatives to strategy through transition and operational alignment. • Within the VMO, Data Analytics, and HRIS practice teams I leverage my experience and understanding of the IT Staffing industry to evaluate, plan, design, and define KPI

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Sr. Regional Business Development Manager - Superior Group

Mar 2015 - Sep 2016 (1 year 7 months)

• Coordinated with recruiting resources within 3 1 offices around the country, one in Canada and 11 international offices to effectively mirror large client's geographic footprint and address their staffing needs with local recruiting expertise. • I regularly coordinated with colleagues to assist one another by sharing information and leads in order to effectively meet client needs • Once the right candidates have been soured I take the time to cross every "T" and dot every "i" incorporating every aspect of meetings & conversations working to continuously improve efficiency, candidate quality and retention. • With a diverse service offering I identify & lead with the greatest need of the targeted account. After successful candidate plac

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Branch Manager - Advantage Technical Resourcing

Jun 2013 - Mar 2015 (1 year 10 months)

• Sourced, recruited, interviewed, hired, and managed branch sales and recruiting teams consisting of 15 direct reports. • Trained / developed new employees on best practices, company standards, sales/recruiting techniques & client/candidate retention & satisfaction. • Created business plans, sales / recruiting strategy, and continuous improvement initiatives measured using key performance indicators • Created client specific process flows and workflows to document and efficiently communicate client specific needs to team members • Responsible for the daily management of the business development and recruiting teams with direct responsibility for branch operations. • Ensured reporting of all activity within Bullhorn CRM and ATS tools

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VP, Business Development

Vitaver & Associates, Inc.

Nov 2011 - Jun 2013 (1 year 8 months)

• Developed new business opportunities through lead development, account penetration and relationship building • Researched, identified and developed lasting business relationships with IT staffing decision makers. • Generated & implemented market development plan to introduce & leverage Vetiver's 19 yrs of successful IT staffing to the Charlotte market. • Selected, configured, and managed CRM for the sales team, incorporating individual sales goals, geography, and mandatory data input. • Developed new business in Charlotte and the Southwest by leveraging existing relationships and prospecting for new clients. • Ability to obtain detailed soft / hard skill requirements from existing and prospective clients. • Established new client i

Resource Development Manager –

Modis

Apr 2010 - Oct 2011 (1 year 7 months)

• Qualified positions with Sales for clear understanding of technical and soft skills, work environment needed for successful placement. • Used Bullhorn and job boards to source, qualify & contact candidates along with internal resources such as the internet, and networking events. • Placed candidates in contract, contract to hire, and permanent positions within banking, financial, and other industries. • Maintain active membership in numerous user groups and attend all functions to meet both hiring managers and consultants. • Regularly attend IT networking events accumulating a strong portfolio of hiring managers within the Charlotte metro area.

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Dir. Business Development

DSR Management (IT Consulting

Sep 2008 - Apr 2010 (1 year 8 months)

• Lead a team of business development managers through mentoring and developing effective individualized sales plans while actively acquiring, developing, and growing new business resulting in a 20% increase in monthly revenue over the previous year. • Set CRM data quality standards for existing and new clients and provided access to client information for recruiting team increasing their understanding of clients and ability to sell candidates on opportunities which lead to 18% placement increase • Accompanied business development managers on client meetings to evaluate and proved coaching and feedback. • Implemented a continuous improvement process to monitor, evaluate, and improve the effectiveness of sales and recruiting activity. •

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Project Manager / Engineer

White Way Sign Co.

Jan 2001 - Jan 2008 (7 years 1 month)

• Managed display and scoreboard projects for collegiate and professional athletic arenas, convention centers and concert venues • Used Altera software and devices to designed hardware for large LED indoor and outdoor sign and athletic scoreboards • Developed and wrote product technical documentation and instruction manuals for products • Conducted on site software installations and customer training, taught customers how to use, update and manage the digital sign and scoreboard software.

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Field Applications Engineer

Arrow Electronics Corp.

Jan 1999 - Jan 2001 (2 years 1 month)

• Supported a key account base of customers in the Chicago market helping them use Altera Programmable Logic Devices. • Resolved design issues of Altera customers by providing both remote and on-site support. • Drove demand for products facilitating an increase in market share and revenue. • Trained both Arrow employees and customers on Altera devices, solutions and software tools.

Electrical Engineer

Northrop Grumman

Jan 1995 - Jan 1999 (4 years 1 month)

• Member of the Advanced Technology Group, developed countermeasures to fighter aircraft and UAV's (Unmanned Air Vehicle / Drones) • Designs relied heavily on Altera FPGA's, AHDL and VHDL with additional synthesis tools including Synplicity, and Timing Designer • Traveled to air force bases to monitor and evaluate effectiveness of electronic countermeasure designs • Instructed pilots on new heads up display information and communicated pilots real time for countermeasure performance feedback • DOD clearance

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