Kevine Nzapdi

Kevine Nzapdi

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Detail

Technical Support Engineer at Dev.to
Centre, Cameroon
Contact Kevine regarding: 
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Full-time jobs
Starting at USD1.8k/month
Flexible work
Starting at USD20/hour
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Networking

Timeline

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Résumé

Jobs verified_user 0% verified
  • Localazy
    Senior Technical Writer
    Localazy
    Oct 2025 - Current (1 year 1 month)
  • Strapi
    Social Media Content Creator
    Strapi
    Sep 2025 - Nov 2025 (3 months)
  • AERISConsulting eU
    Wordpress Developer
    AERISConsulting eU
    Sep 2024 - Sep 2025 (1 year 1 month)
    - Set up a WordPress website using Docker with Git-based version control and the Bedrock framework for modern development practices. - Upgraded and maintained Acorn and Laravel packages to ensure compatibility and performance. - Streamlined the deployment workflow, creating an efficient and well-structured setup. - Built reusable, editable ACF components for flexible content management across multiple pages. - Followed WordPress and Bedrock best practices to deliver a secure, scalable, and maintainable website. - Developed custom post types, taxonomies, and advanced search filters to organize and surface content effectively.
  • Liveforce
    SEO Content Specialist
    Liveforce
    Jul 2024 - Feb 2025 (8 months)
    Develop and execute comprehensive SEO strategies to drive qualified B2B leads Create and optimize content strategies aligned with search intent and business goals Manage and optimize technical SEO elements of the different websites Utilize AI-powered tools to scale content production while maintaining quality Monitor and analyze performance metrics to continuously improve lead generation Collaborate with sales and client service team to ensure lead quality and optimize conversion rates Report on KPIs and provide strategic recommendations for improvement Write engaging and converting long form and short form content to increase leads generation
  • Webiny
    Technical Writer
    Webiny
    Jul 2023 - Apr 2024 (10 months)
    Created and maintained in-depth documentation for Webiny’s serverless CMS, including guides on deploying to AWS, extending the admin interface, and customizing GraphQL APIs. Documented API references, GraphQL schema queries/mutations, plugin architecture, and custom resource integration. Designed system diagrams and flowcharts using Draw.io and Mermaid.js to illustrate internal architecture, request flows, and deployment pipelines. Tested newly released features and provided feedback to devs while ensuring accurate, release-aligned documentation. Contributed to Webiny’s blog content, changelogs, and release announcements to highlight new features, perfor
  • Strapi
    Community Technical Writer
    Strapi
    Jun 2023 - Jul 2024 (1 year 2 months)
    Escalated admin portal issues to the project manager and assessed performance metrics to evaluate goal achievement and identify potential roadblocks. Created a detailed content calendar focused on instructional assets—including how-to articles, user manuals, and video tutorials—designed to onboard and educate new users about product features. Wrote and maintained Knowledge Based articles targeted at customers and internal users Gathered user feedback and escalated key issues to management, while proactively recommending strategies to enhance the overall user experience. Conducted end-to-end product testing from a user standpoint, identifying and reporting over 700 issues in Jira, prioritized by impact and severity. Coordinated cross-functio
  • L
    Technical Writer | SEO
    Learndevtools
    Jan 2023 - Jan 2024 (1 year 1 month)
    Help us build and lead the technical writing and support functions for new products Provide online support through Intercom and Zendesk Help us onboard our existing technical support team towards the new processes and product Analyzed client business workflows and proposed product enhancements to meet evolving user needs. Created actionable developer tasks, tested new features, and ensured timely delivery to customers. Developed and maintained a centralized corporate knowledge base to ensure consistency, accessibility, and alignment across teams. Authored comprehensive end-user guides and REST API documentation in both English and French, ensuring clarity for technical and non-technical audiences. Collaborated closely with project managers,
  • Medusa
    Technical Writer
    Medusa
    Jan 2023 - Jul 2023 (7 months)
    Created step-by-step tutorials and how-to guides to help developers onboard quickly and implement features like custom carts, admin extensions, and multi-warehouse setups. Collaborated on technical content such as blog posts, changelogs, and release notes to communicate new features and updates to the community. Worked alongside developers, product managers, and the open-source community to gather feedback and ensure documentation met real-world use cases. Developed and organized a knowledge base for both headless commerce developers and business users integrating MedusaJS with tools like Stripe, Next.js, and AWS. Created architecture diagrams and workflow visuals using
  • d
    Technical Support Engineer
    devto
    Jul 2021 - Current (5 years 4 months)
    Performs in-depth analysis of complex technical topics and converts them into straightforward, user-friendly documentation that’s easy to understand and apply, earning an average user satisfaction score of 80% from collected feedback. Gathers insights from user responses to continuously revise and align documentation with audience expectations and evolving requirements. Applies SEO best practices, including foundational keyword analysis, to enhance content visibility and drive consistent web traffic growth.
  • Aviyel
    Technical Writer
    Aviyel
    Jun 2021 - Jun 2023 (2 years 1 month)
    Conducted extensive research and interviews with industry experts to gather insights into various travel APIs, including their implementation and integration challenges. Developed strong expertise in REST and SOAP APIs, as well as data formats like JSON and XML, to produce precise, developer-friendly API documentation. Designed detailed flowcharts, architectural blueprints, and API process diagrams in Draw.io to visualize complex backend logic and data exchange pathways. Worked cross-functionally with architects, analysts, and developers to gather input and ensure documentation aligned with technical specs and business objectives.
  • M
    SEO Specialist | Content Strategist
    Manganime Tradnow
    Mar 2021 - Jan 2023 (1 year 11 months)
  • freelance
    Template Builder
    freelance
    Dec 2020 - Jan 2021 (2 months)
    I worked as a UI/UX designer. My main task was to create templates using adobe Photoshop and adobe XD. After the validation of these mockups, the next phase consists of Implementing those mockups using HTML5/CSS3, Bootstrap 4, and Jquery.
  • Selfemployed
    Freelance WordPress Developer
    Selfemployed
    Sep 2019 - Dec 2022 (3 years 4 months)
Education verified_user 0% verified
  • U
    Bachelor's degree, Computer Sciences
    University of Yaoundé I Cameroon
    Jan 2015 - Dec 2018 (4 years)
Projects (professional or personal) verified_user 0% verified