Ker Leppard Dayonot

N

Sales Executive & Customer Service & Administrative Assistant

Neighbors.co,

Mar 2025 - Oct 2025 (8 months)

• Managed full sales cycle for B2B and B2C clients in the food industry. • Generated and qualified leads using Apollo and DoorDash; sent automated outreach emails. • Onboarded independent chefs and restaurants to the online catalog. • Created and sent marketing emails to promote dishes and increase orders. • Provided customer support, including responding to inquiries and processing refund requests. • Handled administrative tasks: calendar management, lead briefs, file organization, and sourcing funding opportunities. • Coordinated weekly orders and delivery routes for drivers to ensure timely fulfillment.

M

Administrative Assistant & Sales Executive

MVIP Solutions,

Apr 2024 - Feb 2025 (11 months)

• Managed full B2B sales cycle, working directly with C-level executives to promote services securing intellectual property. • Utilized Apollo, Salesforce, and Mailgun for lead generation, email automation, and seamless CRM integration. • Designed and optimized targeted email campaigns with A/B testing to improve outreach and engagement. • Created visual content using Canva and supported LinkedIn and social media marketing efforts. • Provided comprehensive administrative support, including calendar management, meeting coordination, and document organization. • Maintained accurate records, handled data entry, and managed internal databases and filing systems. • Supported cross-functional teams by tracking deadlines, preparing reports/

K

Account Executive & Social Media Specialist B2B Sales

Krieight, LLC,

May 2023 - Mar 2024 (11 months)

• Managed full-cycle sales process from prospecting to closing deals using HubSpot and Apollo. • Identified and qualified new sales prospects; built and nurtured client relationships. • Communicated with clients via email and SMS to drive engagement and conversions. • Created and managed content across LinkedIn, Facebook, and Instagram, including posts and vlogs. • Provided administrative support including calendar management, meeting scheduling, and document organization.

C

Customer Service / Sales Representative / Sales Team Leader (Voice & Chat Support)

CONCENTRIX CEBU,

Mar 2020 - Apr 2023 (3 years 2 months)

• Handled inquiries and efficiently processed internet applications with strong product knowledge. • Provided basic internet troubleshooting support and recommended mobile devices and plans to meet customer needs. • Upsold services such as line additions and internet upgrades to boost customer satisfaction. • Promoted to Sales Team Leader for top performance and leadership skills. • Mentored junior team members, tracked KPIs, and shared effective sales strategies. • Improved team efficiency and morale through coaching and collaborative problem-solving.

Ker Leppard Dayonot

About

Detail

Timeline

Résumé