Kenzo Johanis Andreas Mongdong Head of Investor Relations & Experience

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Business Development & Stakeholder Relations Executive

PT Danzel Cendrawasih

Nov 2025 - Jun 2026 (8 months)

• Primary Contact & High-Trust Touchpoints: Served as the primary liaison for key partners and decision-makers across email, phone, and video, delivering prompt, warm, and highly personalized service. • AI-Leveraged Document & Record Management: Integrated AI workflows to automate document tracking, report generation, and status updates, ensuring zero delay in stakeholder inquiries. • Real Estate Investment Strategy: Leveraged data-driven insights to communicate project value to investors, integrating knowledge of real estate legality, financial planning, and high-level VVIP hospitality to meet brand and stakeholder needs.

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Digital Marketing & Community Experience Lead

Arista BYD

Jan 2025 - Dec 2025 (1 year)

• CRM & Data Integrity: Maintained immaculate client records in CRM systems so every subsequent touchpoint was fully informed by previous interactions. • AI & Automation Utilization: Applied AI tools (Generative AI, CapCut, KLING AI) to craft tailored communication assets and optimize digital client onboarding journeys.

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Hospitality & VIP Experience Manager (Owner)

Danke Restaurant

Jan 2021 - Nov 2023 (2 years 11 months)

• First-Class Onboarding & VIP Events: Planned and executed exclusive gathering events and property/venue visits, ensuring every guest received a warm, memorable, first-class experience. • Human-Centric Feedback Loops: Gathered direct client feedback and worked with leadership to continuously raise service standards and eliminate friction points.

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Investor & Client Relationship Specialist

Allianz Life Indonesia

Feb 2018 - Jun 2020 (2 years 5 months)

• Deep Relationship & Trust Building: Managed high-value client portfolios by treating individuals as valued partners rather than account numbers. Honored with The Trust Builder Award for generating maximum organic referrals through deep personal trust. • Proactive Touchpoint Tracking: Anticipated client needs, managed recurring updates (financial notices, tax documents, policy reviews), and ensured no question sat unanswered overnight.

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Senior Youth Community Lead & Event Host

Trust Indonesia

Apr 2017 - Current (9 years 5 months)

• Community & Member Engagement: Built lasting social circles, hosted interactive gatherings, and awarded The Servant Heart Award for selfless support and empathy.

Kenzo Johanis Andreas Mongdong

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