Kennard Rowie Historillo Maranan

Sales Development Representative

Wing Assistant

Feb 2025 - Sep 2025 (8 months)

F

Home Buying Specialist & Appointment Setter

Fair Deal Home Buyers (fairdealhomebuyers.com)

Nov 2023 - Feb 2024 (4 months)

• Manage, build rapport, and nurture leads in the company's database • Reaching out to individuals who are looking to sell their homes • Understanding prospects and offer solution based on needs • Managing leads and ongoing follow-ups with prospects

Cold Caller & Appointment Setter

MV Multimedia

Oct 2023 - Current (2 years 9 months)

• Finding appointments with potential seller clients for real estate agents in Australia

W

B2B Sales & Telemarketing Representative

Wireless Support (wirelesssupport.com)

Apr 2023 - Aug 2023 (5 months)

• Making phone calls to US based businesses and offer Mobile Device Management solutions and services • Selling products for all 3 carriers including Verizon, AT&T and T-mobile • Engage with and reassure customers to deliver outstanding customer service

J

Telemarketing Specialist

JAES LOGISTICS (jaeslogistics.com)

Feb 2023 - Mar 2023 (2 months)

• Doing B2B cold calls to offer medical courier services in Oregon and Washington state

S

Email Marketing Specialist (B2B)

Spark Studio (sparkstudiotx.com)

Nov 2022 - Dec 2022 (2 months)

• Updated leads for email marketing campaigns, ensuring that each client contacted was actively running an e-commerce business. Additionally, utilized CRM tools, specifically Lemlist, to manage client relationships effectively during the campaign process, enhancing our outreach and engagement strategies.

S

Outreach Specialist

Stellarscope Media (stellarscopemedia.com)

May 2022 - Oct 2022 (6 months)

• Doing outbound calls to offer digital marketing solutions via social media platforms • Setting appointments to interested prospects • Making follow ups through phone and email

W

Sales Consultant

We Are Web (weareweb.com.au)

Nov 2021 - Mar 2022 (5 months)

• Doing outbound calls to offer free website audit and marketing consultation • Setting appointments to interested business clients • Making follow ups through phone and email

C

B2B Appointment Setter

CoreSell (coresell.ca)

May 2021 - Jan 2023 (1 year 9 months)

• Conducted outbound calls to set appointments focused on business printing solutions and document management, while also incorporating IT services to broaden the scope of potential client engagement. • Made follow-ups through phone and email to ensure effective communication and maintain relationships with clients, enhancing overall service delivery and client satisfaction.

S

Inbound Sales Chat Representative (B2B)

Signature by Photologo (photologo.co)

Sep 2020 - Oct 2020 (2 months)

• Responding to customers' questions through Live Chat • Increasing customer satisfaction and building loyalty by providing amazing, personal customer support • Helping customers with questions about our products, support and changes to their order, as well as coaching them toward making their first sale • Escalating any issues/important information

K

Customer Service Representative

KMC Solutions (catch.com.au)

Jan 2019 - Jun 2020 (1 year 6 months)

• Assisting customers with returns, refunds, replacements, and tracking orders • Handling customer complaints • Escalating issues to Marketplace products (damaged, faulty and change of mind returns)

S

Sales Executive

Shore Solutions Inc. (Melbourne IT)

Aug 2016 - Sep 2017 (1 year 2 months)

• Assigned to sell domain names (renewal and registration), website design plans, web and email hosting, and other website security software

C

Customer Service/Technical Support/Sales

Convergys Corp. (Microsoft)

Feb 2014 - Mar 2016 (2 years 2 months)

• Developed knowledge with Microsoft products mainly Office applications and Windows Operating systems • Troubleshooting common issues and errors for Word, Excel, Outlook, Windows 7, 8, 8.1, 10, and Office for Mac • Selling Microsoft products and services for technical support and virus protection • Escalating cases to Tier 2 Support if needed

S

Telesales Representative

Spark Marketing & Research

Aug 2013 - Feb 2014 (7 months)

• Offering monthly subscriptions of magazines for professionals in the U.S.

Kennard Rowie Historillo Maranan

About

Detail

Timeline

Résumé