Kem M. Reyes

Kem M. Reyes

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Business Development Representative at Advanced Staffing Partners
Central Visayas, Philippines

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Résumé


Jobs verified_user 0% verified
  • Advanced Staffing Partners
    Business Development Representative
    Advanced Staffing Partners
    Apr 2025 - Current (1 year 8 months)
    As a Business Development Representative for a remote staffing partner specializing in HOA and Property Management, I focus on identifying and connecting with companies that need experienced remote talent to support their operations. I generate and nurture leads through cold calling, targeted email outreach, and LinkedIn engagement, ensuring I reach decision-makers who can benefit from our staffing solutions.
    I present our services to property management firms and HOA companies, explaining how our qualified virtual professionals can help them streamline processes, reduce costs, and scale efficiently. I also take pride in building long-term relationships with clients—earning their trust through consistent communication and a clear under
  • C
    Front Desk Receptionist
    Clarity Rcm
    Jan 2024 - Feb 2026 (2 years 2 months)
    As a Front Desk in a dermatology practice, I serve as a vital liaison between patients and healthcare providers, ensuring a supportive and informative experience. I specialize in guiding patients through healthcare processes—including insurance verification, procedure cost explanations, and financial assistance applications for programs such as Medicaid, Social Security, and hospital charity care. I manage a high volume of patient interactions across phone and email, addressing inquiries with professionalism and empathy. I also handle front desk operations, process payments, identify and resolve billing issues, and escalate complex claims to the appropriate billing teams. My role ensures patients receive the financial guidance and administr
  • UnitedHealth Group
    Escalation Specialist Supervisor
    UnitedHealth Group
    Oct 2023 - Feb 2025 (1 year 5 months)
    Skilled in managing complex customer escalations, driving issue resolution, and ensuring customer satisfaction. Collaborate across teams to address concerns, analyze trends, and enhance service delivery at UnitedHealthcare.
  • Verizon Wireless World
    Technical Support Specialist
    Verizon Wireless World
    Jul 2023 - Jan 2024 (7 months)
    Provide expert technical assistance to customers, troubleshooting device and service issues. Focus on delivering prompt, efficient solutions while ensuring an exceptional customer experience at Verizon Wireless.
  • D
    Dental Front Desk
    Jan 2023 - Jun 2026 (3 years 6 months)
  • D
    Dental Front Desk
    Jan 2020 - May 2026 (6 years 5 months)
Education verified_user 0% verified
  • B
    Bohol Northeastern Education Foundation
    Bohol Northeastern Education Foundation
Projects (professional or personal) verified_user 0% verified
  • P
    Portfolio
    This is a link to a collection of my previous work.