An industrial engineer with an emphasis on Data Science, knowledge in data analysis in SQL/python, visualization in Power Bi and Python libraries, statistics, and databases. Excellent disposition for customer service and leadership in group management. Experienced using English as a professional skill. Great capacity for data analysis and interpretation backed by my experience in manufacturing companies as well as in the Workforce Management area within the BPO industry. Comfortable working both individually and as part of a team. Passionate about taking on new challenges, always continuing to learn, and aiming toward personal and professional growth.