Kelly L Tyler

Kelly L Tyler

About

Detail

Texas, United States

Contact Kelly regarding: 
work
Full-time jobs
Starting at USD100k/year

Timeline


work
Job
school
Education

Résumé


Jobs verified_user 0% verified
  • C
    Customer Success Manager public Remote experience
    Chatbot Boy AI
    Jun 2024 - Current (2 years 5 months)
    • Built strong client relationships across AI SaaS accounts, ensuring successful onboarding, product adoption, and client satisfaction.
    • Delivered client-specific onboarding workflows and customized training sessions, reducing churn and boosting usage metrics.
    • Acted as internal voice of the customer, translating feedback into process improvements across product and support.
    • Managed key customer metrics (engagement, satisfaction, renewal), contributing to retention and upsell opportunities.
    • Collaborated across Sales, Product, and Support to resolve issues and align service delivery with client expectations.

  • P
    Senior Recruiter
    Proctor & Gamble (P&G), Alexander Mann Solutions,
    Jul 2021 - Aug 2023 (2 years 2 months)
    STRATEGIC TALENT ACQUISITION: Developed and implemented strategic recruitment plans aligned with corporate objectives. Executed full life-cycle recruiting: sourcing, screening, interviewing, and recommending candidates. Built consultative relationships with hiring managers to anticipate and plan future staffing needs. RECRUITMENT PROCESS MANAGEMENT: Utilized HRIS and applicant tracking systems to monitor open positions and candidate progress. Provided ongoing status reports on recruitment activities. Resolved complex issues related to employee transfers, relocations, new hires, salary adjustments, and benefits. CANDIDATE ENGAGEMENT AND ASSESSMENT: Implemented effective candidate sourcing strategies to attract top talent. Conducted behaviora
  • T
    STORE RECRUITER
    Tailored Brands
    Jul 2019 - Jul 2020 (1 year 1 month)
    FULL DEVELOPMENT: Executed full life-cycle recruiting for Regional and Store Manager positions, including candidate sourcing, screening, conducting behavioral-based interviews, and recommending candidates to hiring managers. Utilized social media platforms to proactively source and advertise job openings, effectively expanding candidate reach and engagement. Forecasted staffing needs based on historical data, cultivating talent pipeline to meet organizational needs. TALENT PERFORMANCE performance evaluation frameworks assess employee Analyzed performance data to actionable insights and recommendations for improvement. to establish clear goals progress informing strategic decisions hiring processes. measure recruitment effectiveness data-dri
  • C
    RECRUITER
    Credit Union Resources
    Jul 2018 - Jul 2019 (1 year 1 month)
    STAFFING & CLASSIFICATION: Evaluated job descriptions for alignment with organizational needs, resulting in improved role clarity. Implemented standardized classification criteria for diverse roles, enhancing consistency in job evaluation. Conducted job audits to ensure compliance with industry standards, identifying and resolving classification discrepancies. RECRUITMENT AND PLACEMENT: Sourced candidates through targeted outreach and networking, resulting Boosted customer loyalty by 30% and enhanced brand perception by 10% through systematic customer feedback analysis.
  • Elwood Staffing
    STAFFING MANAGER
    Elwood Staffing
    Mar 2017 - Dec 2017 (10 months)
    STAFFING MANAGEMENT: Recruited and screened candidates through full life-cycle process, conducting behavioral interviews and recommending to hiring managers. Scheduled technical and non-technical interviews, facilitating feedback between managers and candidates. Oversaw recruitment metrics to optimize sourcing strategies. EMPLOYEE RELATIONS AND BENEFITS COORDINATION: Resolved complex employee relations issues, ensuring efficient problem resolution. Coordinated benefits enrollment seamlessly for new hires, ensuring compliance and employee satisfaction. Provided guidance on HR policies and procedures to employees and managers. TALENT ACQUISITION AND ONBOARDING: Managed end-to-end recruitment efforts, from sourcing and screening to interviewin
  • A
    HUMAN RESOURCES GENERALIST
    A+ Speech Therapy Services
    Apr 2013 - Mar 2017 (4 years)
    full-cycle recruiting processes, ensuring seamless onboarding and integration of new hires. Enrolled employees in benefits and administered pay increases, enhancing overall workforce satisfaction and retention. Utilized Onboarding KPIs to streamline team performance and achieve significant productivity gains. ADMINISTRATION
Education verified_user 0% verified
  • University of Houston-Downtown
    Master of Business Administration (MBA)
    University of Houston-Downtown
    Aug 2017 - Dec 2019 (2 years 5 months)
  • University of Phoenix
    Bachelor of Science (BS)
    University of Phoenix
    Aug 2007 - Dec 2011 (4 years 5 months)