Shipping Clerk
Dakota
Aug 2018 - Nov 2020 (2 years 4 months)
• Processed and prepared shipping documents, including bills of lading, invoices, and customs forms • Utilized inventory management software to track and monitor incoming and outgoing shipments • Collaborated with warehouse team to ensure timely picking, packing, and shipping of customer orders • Maintained organized filing system for shipping records, ensuring easy retrieval when needed • Coordinated with carriers to schedule pickups and deliveries based on customer requirements • Resolved shipment issues such as incorrect addresses or missing items in a prompt and efficient manner • Communicated effectively with customers regarding order status updates, tracking numbers, and delivery timelines • Managed returns process by coordina