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Kelly Batista

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Professional Profile
Luque, Central Department, Paraguay

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Résumé


Jobs verified_user 0% verified
  • Everhelp
    Chat Moderator
    Everhelp
    Dec 2025 - Feb 2026 (3 months)
    As a Chat Moderator, I moderated online chat platforms, ensuring respectful communication among users while assisting them with their inquiries and maintaining adherence to community guidelines. This short-term position, based on a temporary contract, required me to handle customer inquiries via chat and email, supporting users throughout their decision-making process. I identified customer needs and provided relevant information about services, guiding them toward suitable solutions. This included recommending options and helping customers complete their purchase journey, which directly relates to e-commerce sales and enhances customer conversion rates.
  • DCS Communication Center
    Call Center Agent
    DCS Communication Center
    Sep 2021 - May 2025 (3 years 9 months)
    • Provided customer service in sales and after-sales support.
    • Managed customer inquiries, complaints, and service requests.
    • Assisted with basic accounting tasks and administrative reports.
  • E
    Secretary & Nursing Assistant
    Eirene Psychiatric Sanatorium
    Jan 2017 - Jul 2021 (4 years 7 months)
    • Managed patient reception and registration.
    • Coordinated medical appointments and supported administrative tasks.
    • Assisted nursing staff and supported patient care.
Education verified_user 0% verified
  • I
    High School Diploma
    Instituto Del Saber
    Jan 2024
  • H
    First Responder in Medical Emergencies
    Hospital Filadelfia
    Jan 2019
  • A
    Professional Firefighter
    Academia Regional Chaco
    Jan 2018
  • C
    Social Assistant
    Centro de Formación para Hogar y Nutrición
    Jan 2016