Kelley Brown Global Supply Chain | SME | Implementation Expert | Transportation

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Head of Supply Chain Management

Jan 2019 - Current (7 years 5 months)

As Head of Supply Chain Management, I directed end-to-end logistics operations across domestic and international supply chains, including Canada, ensuring timely and cost-effective delivery of goods. I led the national and cross-border transportation strategy, aligning logistics execution with corporate objectives and customer SLAs. Oversaw all interbranch and intermodal freight movement, I ensured seamless coordination between LK hub and satellite locations while optimizing cost and service levels. In vendor and carrier management, I spearheaded contract negotiations and performance management for 3PLs and freight carriers, driving improvements in service reliability, cost efficiency, and compliance. I championed the integration of TMS pla

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Manager of Client Success & Account Management

Jan 2022 - Current (4 years 5 months)

As the Manager of Client Success & Account Management, I was responsible for overseeing client relationships and ensuring satisfaction through effective account management strategies. My role involved managing a team dedicated to enhancing the client experience and driving e-commerce initiatives that aligned with business goals. Additionally, I leveraged my understanding of supply chain management to improve service capabilities, fill rates, and service levels, which are crucial for meeting client demands. This included analyzing demand patterns and facilitating interbranch inventory transfers to optimize effective inventory management. Furthermore, I integrated manufacturing operations with our service offerings by utilizing Bill of Materi

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Global Logistics Manager

Elkay Plastics Co Inc dba LK Packaging

Jan 2019 - Feb 2022 (3 years 2 months)

As a Global Logistics Manager, I directed end-to-end logistics operations across domestic and international supply chains, including Canada, ensuring timely and cost-effective delivery of goods. I led the national and cross-border transportation strategy, aligning logistics execution with corporate objectives and customer SLAs. Oversaw all interbranch and intermodal freight movement, I ensured seamless coordination between LK hub and satellite locations while optimizing cost and service levels. In vendor and carrier management, I led contract negotiations and performance management for 3PLs and freight carriers, driving improvements in service reliability, cost efficiency, and compliance. I championed the integration of TMS platforms (e.g.,

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Head of Client Success & Business Development

Feb 2015 - Jan 2019 (4 years)

As the Head of Client Success & Business Development, I led teams managing ocean, rail, truckload, and LTL transportation, ensuring efficient distribution of raw materials and finished goods. I partnered with cross-functional leaders to align goals with strategic plans and drive scalable growth through KPI assessment. By building strong internal and external partnerships, I achieved supply chain objectives and enhanced vendor relationships. I managed North American Starbucks menuboard deliveries, ensuring on-time execution for store openings, and oversaw purchasing for lightbox product lines supporting new construction and store rollouts. My negotiation skills were pivotal in implementing zone-based freight pricing, which reduced transporta

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Supply Chain Director

Feb 2015 - Jan 2019 (4 years)

As Supply Chain Director, I led teams managing ocean, rail, truckload, and LTL transportation, ensuring efficient distribution of raw materials and finished goods. I partnered with cross-functional leaders to align goals with strategic plans and drive scalable growth through KPI assessment. Built strong internal and external partnerships to achieve supply chain objectives and enhance vendor relationships, I managed North American Starbucks menuboard deliveries, ensuring on-time execution for store openings. Oversaw purchasing for lightbox product lines supporting new construction and store rollouts, while negotiating and implementing zone-based freight pricing to reduce transportation costs without compromising service standards. I set the

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Business Development - Sr. Executive Account Management

Logistics Worldwide Usa Inc

Nov 2012 - Feb 2015 (2 years 4 months)

As a Business Development - Sr. Executive Account Management professional, I am a results-driven Operational Excellence leader with a proven track record of driving strategic initiatives that enhance efficiency, quality, and profitability across enterprise operations. I specialize in developing and executing OpEx strategies that align with organizational objectives, leveraging Lean, Six Sigma, and continuous improvement methodologies to achieve sustainable performance improvements. My expertise includes leading cross-functional teams to identify process gaps, implement innovative solutions, and standardize best practices to maximize value delivery. Additionally, I have experience in supply chain management, where I facilitated end-to-end sh

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Assistant Director of Operational Excellence (Op-Ex) -KMB Holding Corp. Consultant

Logistics Worldwide Usa Inc

Nov 2012 - Feb 2015 (2 years 4 months)

As the Assistant Director of Operational Excellence at KMB Holding Corp., I am a results-driven leader with a proven track record of driving strategic initiatives that enhance efficiency, quality, and profitability across enterprise operations. I specialize in developing and executing OpEx strategies that align with organizational objectives, leveraging Lean, Six Sigma, and continuous improvement methodologies to achieve sustainable performance improvements. Skilled at leading cross-functional teams, I identify process gaps, implement innovative solutions, and standardize best practices to maximize value delivery. My expertise extends to building a culture of accountability, data-driven decision-making, and operational discipline to drive m

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Account Relationship Manager/ Freight Sales

Oct 2010 - Nov 2012 (2 years 2 months)

Client Relationship Management Serve as the main liaison for assigned accounts, ensuring consistent communication and service satisfaction. Conduct regular business reviews and performance updates with clients. Resolve service issues quickly and effectively, maintaining a high level of customer satisfaction. Sales & Business Development Identify and pursue new business opportunities within assigned territory or vertical. Develop customized freight solutions based on client needs and Daylight’s service offerings. Meet or exceed sales targets and revenue goals. Operational Coordination Collaborate with internal teams (operations, dispatch, billing) to ensure seamless execution of shipments. Monitor service performance and proactively address

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LOGISTICS ANALYTIC MANAGER

Jul 2006 - Feb 2010 (3 years 8 months)

As a Logistics Analytic Manager, I directed the development and implementation of advanced analytics strategies to optimize logistics operations, transportation networks, and supply chain performance. I led a cross-functional analytics team in designing data models, dashboards, and KPIs that informed executive decision-making and operational improvements. My role involved managing large datasets to identify trends, forecast demand, and optimize inventory placement, resulting in reduced transportation costs and improved service levels. Additionally, I developed and maintained predictive models to enhance routing efficiency, warehouse utilization, and distribution planning. Collaborating with IT and operations leadership, I integrated analyti

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LOGISTICS ANALYTIC DIRECTOR

SBT MANAGEMENT

Jul 2006 - Feb 2010 (3 years 8 months)

Directed the development and implementation of advanced analytics strategies to optimize logistics operations, transportation networks, and supply chain performance. Led a cross-functional analytics team in designing data models, dashboards, and KPIs that informed executive decision-making and operational improvements. Managed large datasets to identify trends, forecast demand, and optimize inventory placement, resulting in reduced transportation costs and improved service levels. Developed and maintained predictive models to enhance routing efficiency, warehouse utilization, and distribution planning. Collaborated with IT and operations leadership to integrate analytics tools into existing logistics platforms, ensuring scalability and

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International Distribution & Import Compliance Manager

May 2005 - Jul 2006 (1 year 3 months)

• Provided customer service experience by maintaining direct contact with customers • Created and input new customer orders • Created H/B’s for consolidated shipments • Handled consol billing, assessment of RFP, RFQ • Acquired original documents from overseas agents • Documented pre-alert notifications from overseas agents • Closed and finalized files, handled booking to freight forward carriers • Handled arrival information notices, and filing • Arranged for port pickups and door delivery as per customer instruction • Received and negotiated trucking rates • Pre-planned delivery to consignee location to increase efficiency and timely delivery • Assisted in monitoring break-bulk shipments, created repalletization instructions as per custome

Dispatcher Manager

UPS Supply Chain Solutions

Aug 2004 - May 2005 (10 months)

• Handled documentation from Customs Warehouse to Port Los Angeles: DRAYAGE. • Program construction for operational support for customer(s) expectations • Directed customer service support teams, warehouse and dock support • Prepared daily KPI shipment reports for district leadership • Responsible for monitoring and controlling inventory levels of a limited number of sku’s through domestic third party warehouses. • Managed the relationships with third party warehouses and contract manufacturers to control costs, assure quality, and maintain a superior level of service for our clients. • Arranged and manages all shipments; importations in and domestic freight out. • Organized all shipping and logistic documentation and processing of data in

Logistics Clerk

Mattel Inc

Sep 1997 - Jul 2004 (6 years 11 months)

Kelley Brown

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