Keiver Rodriguez

Keiver Rodriguez

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Tech Support Specialist
Cundinamarca, Colombia

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Résumé


Jobs verified_user 0% verified
  • AlleyCorp Sur
    Tech Support Specialist
    AlleyCorp Sur
    Oct 2025 - Dec 2025 (3 months)
  • AlleyCorp Sur
    Member Support Lead
    AlleyCorp Sur
    Apr 2024 - Oct 2025 (1 year 7 months)
  • AlleyCorp Sur
    Care Team Member
    AlleyCorp Sur
    Nov 2023 - Apr 2024 (6 months)
    As a Care Team Member, I provided exceptional customer service by addressing client inquiries and resolving issues promptly, ensuring a high level of satisfaction. I utilized my IT support skills to assist customers with technical problems, particularly with Microsoft 365 and Windows 11, enhancing their overall experience with our services. Additionally, I integrated Cloudflare into our service offerings, which improved website performance and security, demonstrating my ability to leverage technology effectively to benefit our clients.
  • Webhelp
    Bilingual Agent
    Webhelp
    Mar 2023 - Aug 2023 (6 months)
  • Optum
    Senior Customer Service Representative
    Optum
    Aug 2022 - Jan 2023 (6 months)
  • Teleperformance
    Customer Service Agent
    Teleperformance
    May 2019 - Dec 2021 (2 years 8 months)
Education verified_user 0% verified