K

Keishly Marynil Cangque

About

Detail

Quezon City, Metro Manila, Philippines

Timeline

work
Job
school
Education

Résumé

Jobs verified_user 0% verified
  • OpsArmy
    ABA Therapy Administrative Coordinator
    OpsArmy
    Sep 2025 - Apr 2026 (8 months)
    • Facilitated onboarding and guided families through ABA therapy processes and requirements
    • Scheduled therapy sessions, aligning family and therapist availability
    • Retrieved and organized medical records, ensuring compliance
    • Maintained accurate patient profiles in CRM/EHR systems
    • Managed high-volume email/phone communication with families
    • Met weekly onboarding and sales quotas for family conversions and case progression
    • Streamlined intake and documentation workflows for efficiency
  • DME Service Solutions
    Prior Authorization Specialist
    DME Service Solutions
    May 2023 - Aug 2025 (2 years 4 months)
    • Coordinated with 833 insurance payers across 50 states, ensuring accurate pricing and HIPAA-compliant submissions
    • Verified and validated medical codes prior to submission to minimize errors and denials
    • Retrieved medical records and service orders from facilities to support authorization requests
    • Submitted prior authorizations via fax, provider portals, and phone, ensuring timely processing and approvals
  • SuperStaff
    Patient and Provider Support Representative
    SuperStaff
    Oct 2021 - May 2023 (1 year 8 months)
    • Assisted patients and vendors with claims, eligibility, and reimbursement inquiries
    • Resolved issues and discrepancies, improving turnaround time and client satisfaction
    • Maintained strict HIPAA compliance when handling sensitive patient information
    • Managed high-volume inbound and outbound communications across phone and email
    • Documented interactions accurately in CRM systems to ensure continuity and compliance
  • VXI
    Billing Specialist
    VXI
    Feb 2021 - Sep 2021 (8 months)
    • Delivered customer service support by assisting patients with billing statements, insurance plan comparisons, and payment resolutions, while actively identifying opportunities for upselling relevant service options to enhance client experience
  • StarTek
    Customer Service Representative
    StarTek
    Nov 2019 - Jan 2021 (1 year 3 months)
    • Managed port-in and port-out processes, account verification, and eligibility checks while maintaining high customer satisfaction levels
Education verified_user 0% verified
  • Cavite State University
    Bachelor of Science in Economics
    Cavite State University
    Jun 2019 - Jan 2021 (1 year 8 months)
  • L
    Humanities and Social Sciences
    Lyceum of the Philippines University Cavite
    Jun 2017 - Apr 2019 (1 year 11 months)