K
Kainner Polo
About
Detail
SDR
Barranquilla, Atlantico, Colombia
Résumé
Jobs
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- SSales Development RepresentativeSpectrumVoIPFeb 2022 - Current (4 years 5 months)
- SDispatcherSkylord LLCAug 2021 - Dec 2021 (5 months)
Logistics CoordinatorArrive LogisticsJan 2021 - Jul 2021 (7 months)- LLogistics CoordinatorLean Staffing SolutionsJan 2021 - Jul 2021 (7 months)
- Payroll AnalystVensure Employer ServicesMar 2020 - Dec 2020 (10 months)- Payroll analyst in charge of collecting employee information of working hours in order to process payroll, calculate taxes, update personal information - Manage effectively CRM system, email, phone and chat in order to meet customer and department expectations - Communicate effectively with employees through a variety of channels, including email, phone, and CRM system, analyzing data for hiring and let go personnel. • Translate reports to different programs and departments, providing a very high ingles level
- NSales AssistantNORWEGIAN CRUISE LINE HOLDINGS LTD.Dec 2019 - Mar 2020 (4 months)- Strong verbal communication skills including professional and high customer service quality, upgrading techniques to meet the guest's needs and maximize sales. - Inform and advise the guest of in-store specials, promotions, advantages and warranties in order to drive sales - provide high quality retailing standards, attaining maximum profit with excellent guest service skills. • Achieve sales goals and promotional targets as outlined by the company.
- ConsultantOnelinkAug 2019 - Dec 2019 (5 months)- Day to day, customer service representative in charge of providing high customer service level in both english and Spanish skills, while building trust and value in every customer interaction on the phone - Responded to customer inquiries, complaints and comments on a daily basis, and determined corrective action for high-call volume department - Communicate effectively with customers, Partners, and co- workers through a variety of channels including email, phone, chat, and CRM system.
- ConsultantSutherlandAug 2017 - Oct 2018 (1 year 3 months)- Day to day, loan customer service representative in charge of providing high customer service level in both english and Spanish skills, while building trust and value in every customer interaction on the phone. - Responded to customer inquiries, complaints and comments on a daily basis, and determined corrective action for high- call volume department - Communicate effectively with customers, managers, and co- workers through a variety of channels including email, phone, and CRM system.
Education
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- UHigh School DiplomaUnidad Pedagógica BolivarianaJan 2006 - Jan 2011 (5 years 1 month)