Katherine Cortés

Katherine Cortés  new_releases

About

Detail

Software Implementation Specialist at Contractbook | 🪄Automation Hero
Vejle, Denmark

Contact Katherine regarding: 

groups
Networking

Timeline


work
Job
school
Education

Résumé


Jobs verified_user 40% verified
  • Contractbook
    Implementation Specialist
    Contractbook
    Feb 2022 - Jun 2024 (2 years 5 months)
    I've helped +50 of our EMEA customers to increase their productivity, standardize their workflows and improve their contract cycle by automating their processes. - Scope technical solution - Project Planning and Management - Product Setup and Configuration - Customer Training and Support - Issue Resolution - Testing and Quality Assurance - Post-Implementation Review - Customer data migration - Cross-functional collaboration (Sales, Product and Marketing team)
  • Torre.ai
    Talent Solutions Specialist & Key Account Manager public Remote experience
    Torre.ai
    Sep 2020 - Jan 2021 (5 months)
    - Created the Talent Solutions team to provide B2B services. - Project managed the talent recruitment inside Torre for roles such as Software Developers, UX Designers, Team Managers and Operations Managers. - Project managed the recruitment of 20+ professionals for the company from over 700 applicants in less than 4 months. - Onboarded BETA users and optimized our services to help them achieve their goals. - Responsibility for B2B customers (first contact and platform onboarding).
  • Torre.ai
    Marketing Operations Manager verified_user Verified experience public Remote experience
    Torre.ai
    Apr 2020 - Sep 2020 (6 months)
    - Manager of the Marketing Operations team. - Project managed the optimization and automation of the candidate review process for job vacancies. - Co-created and executed global digital marketing strategies. - Designed and implemented a daily KPI report for my team.
  • Platzi
    Student Advocate verified_user Verified experience
    Platzi
    Sep 2018 - Jan 2020 (1 year 5 months)
    - Main goal was to advise students, create personalized learning paths, solve their questions and give them platform support. - Created an onboarding program that reduced training time by 30% and became the lead go-to person for new team members. - Solved an average of 400 students inquiries in any given week
. - Bug reporting and working with the engineering team to solve them. - Responsible for the company payments platform, authorizing refunds and reviewing subscriptions. - Commended for the initiative, persuasiveness, intense customer focus and dependability in performance evaluations.
  • f
    Front Desk Agent / Room Service Supervisor / Food Service Captain
    fourseasons
    Mar 2016 - Sep 2018 (2 years 7 months)
Education verified_user 10% verified
  • Platzi
    Curso de Growth Marketing public Remote experience
    Platzi
    Oct 2020 - Nov 2020 (2 months)
  • Platzi
    Curso de Email Marketing public Remote experience
    Platzi
    Sep 2020
  • Platzi
    Curso de Copywriting para plataformas digitales public Remote experience
    Platzi
    Sep 2020
  • Platzi
    Curso de Copywriting con Técnicas de Storytelling public Remote experience
    Platzi
    Aug 2020
  • HubSpot
    HubSpot Marketing Software Certified public Remote experience
    HubSpot
    Aug 2020
  • HubSpot
    Email Marketing Certified public Remote experience
    HubSpot
    Jul 2020
  • Platzi
    Curso de CRM con Salesforce public Remote experience
    Platzi
    Jan 2020
  • Universidad Nacional de Colombia
    French philology
    Universidad Nacional de Colombia
    Jul 2013 - Dec 2014 (1 year 6 months)
  • Servicio Nacional del Aprendizaje-SENA
    Mobiliary design
    Servicio Nacional del Aprendizaje-SENA
    Jun 2011 - Jun 2013 (2 years 1 month)
  • Universidad Nacional de Colombia
    Industrial design verified_user Verified experience
    Universidad Nacional de Colombia
    Jan 2008 - Jun 2009 (1 year 6 months)