K
Kazim Raza
About
Detail
Lahore, Punjab, Pakistan
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work
Full-time jobs
Résumé
Jobs
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Customer Support AgentAbacus ConsultingMar 2023 - May 2026 (3 years 3 months)• Managed inbound calls for a domestic campaign, addressing customer questions and requests promptly.
• Maintained a calm, professional tone while handling high call volumes.
• Accurately recorded customer information and interaction details in internal systems.- Customer Support SpecialistMindbridgeJan 2020 - Mar 2023 (3 years 3 months)• Handled customer interactions across three international campaigns, covering phone calls, live chat, and email support.
• Assisted customers with inquiries and issue resolution while maintaining service quality standards.
• Adapted communication style across multiple support channels to ensure clear, professional, and friendly customer interactions.
• Worked with internal support tools and systems to log, track, and resolve customer requests.
Education
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- Bachelor of Business Administration (In Progress)Virtual University of PakistanApr 2026 - Current (6 months)
- GIntermediateGovernment CollegeJan 2019