K

Kazim Rana

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Customer Support Specialist | Content Creator
Lahore, Punjab, Pakistan
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Résumé

Jobs verified_user 0% verified
  • M
    Customer Support Agent
    Mindbridge | Temu Project
    May 2025 - May 2026 (1 year 1 month)
    • Resolved 50+ customer queries daily regarding order tracking and refunds.
    • Maintained 100% accuracy in reviewing customer cases and documentation.
    • Collaborated with team leads to improve response times by 15%.
    • Gained hands-on experience in working under pressure and meeting tight KPIs.
  • UK Jobs Insider
    UK mobility
    UK Jobs Insider
    May 2024 - Oct 2025 (1 year 6 months)
    Check the documents verification or handle the customer quriers
  • A
    Seal perchase
    ALLAH TAWAQAL
    May 2017 - May 2020 (3 years 1 month)
Education verified_user 0% verified
  • P
    Fsc (Pre-Engineering)
    Punjab College Minar E Pakistan
    Jan 2021 - Jan 2023 (2 years 1 month)
Projects (professional or personal) verified_user 0% verified
  • Temu
    Quality Assurance - Temu
    Temu
    Mar 2026 - Current (8 months)
    • Reviewing customer cases and rejecting/passing them based on client instructions.
    • Ensuring high-quality service delivery in a professional environment.