Kayla Oldfield

Regional Producer

American Income Life Insurance Company

Jan 2023 - Current (3 years 4 months)

Managed a diverse portfolio, delivering personalized insurance solutions in life, health, accident, and sickness coverage. Focused on maximizing customer satisfaction while ensuring long-term client retention. Led virtual sales presentations to effectively communicate the benefits of insurance products, overcoming client objections and driving revenue growth. Recruited, trained, and mentored new agents, contributing to a robust pipeline for agency expansion. Fostered a high-performance, collaborative team environment that increased overall sales production by 25%

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Associate Manager

Seabreeze Management, Inc.

Aug 2022 - Mar 2024 (1 year 8 months)

Directed day-to-day operations for 17 residential communities across Southern California, spanning from Los Angeles to San Diego, ensuring seamless property management and superior customer service. Improved operational efficiency by creating strategic tracking tools, resulting in a 30% reduction in reporting errors and enhanced management effectiveness. Established and nurtured professional relationships with vendors, suppliers, and contractors, resulting in a 15% cost reduction for maintenance and services across managed communities. Proactively resolved issues related to maintenance, tenant relations, and homeowner conflicts, elevating community satisfaction and minimizing turnover.

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Assistant Community

Picerne Residential, Inc.

Aug 2021 - Aug 2022 (1 year 1 month)

Managed resident and prospect relations, maintaining occupancy and overseeing leasing process. Achieved one of the highest rent collection rates in the portfolio, with delinquency rates under 2%. Updated resident accounts with the latest personal information, payments, and renewals, ensuring the accuracy of records and compliance with organizational policies.

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Leasing Agent

Picerne Residential, Inc.

Mar 2019 - Mar 2020 (1 year 1 month)

Led leasing efforts for residential properties, including unit showings, lease initiations, and move-in coordination, resulting in a 20% increase in occupancy within the first year. Led leasing efforts for residential properties, including unit showings, lease initiations, and move-in coordination, resulting in a 20% increase in occupancy within the first year. Organized resident events that fostered a sense of community and boosted tenant retention by 10%.

Leasing Agent

Sequoia Equities

Oct 2017 - Mar 2019 (1 year 6 months)

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Camp Counselor/Activities Coordinator

Camp James

Jun 2014 - Aug 2014 (3 months)

Led a team to supervise and coordinate activities for 15-25 children per session, fostering an environment of learning, safety, and growth. Successfully organized group and individual activities aimed at skill building, teamwork, and leadership development.

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