Kaushik Chandell

Product Consultant

Self-employed

Mar 2025 - Current (1 year 6 months)

• Supported early-stage founders on strategy, roadmap, and go-to-market, embedding product thinking and execution in startups without in-house PMs. • Led discovery through JTBD interviews, prototyping, and usability testing to validate MVPs and establish repeatable product processes for building the right product from the start.

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Product Manager

Lumi Finance

Jan 2023 - Jan 2025 (2 years 1 month)

• Developed an ML-driven risk classification engine to evaluate customers' business, financial, and credit data for risk segmentation and dynamic pricing, driving a 15% YoY increase in profitability. • Integrated AI-driven fraud detection and transaction classification models, processing hundreds of statements daily, reducing manual underwriting effort, and accelerating credit analysis by 60%. • Improved onboarding and self-serve activation by 45% and lifted CSAT to 4.6/5 through JTBD interviews, A/B testing, and human-centred design. • Delivered API integrations for PayTo, BPAY, and Stripe while negotiating vendor contracts and designing seamless omnichannel payment journeys. • Automated end-to-end lending workflows, reducing appr

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Product Manager

Sinorbis

Feb 2022 - Dec 2022 (11 months)

• Conducted 50+ customer and stakeholder interviews to prioritise features and resolve key pain points, reducing website creation time from hours to under 30 minutes and increasing adoption by 40%. • Led development and launch of Sinorbis Profile, a unified customer-insights dashboard that improved research efficiency and reduced manual effort by 60%. • Delivered unified messaging across WhatsApp, Messenger, and WeChat, scaling to 10,000+ APAC users and lifting engagement metrics. • Managed the APAC product roadmap end-to-end, coordinating timezone-aware releases and enabling 30+ customer launches per day. • Partnered closely with engineering to clarify requirements and ship high-velocity releases with consistent quality. • Drove

Product Manager

Cyware

Apr 2020 - Dec 2021 (1 year 9 months)

• Led the lifecycle and go‑to‑market strategy for CSAP 3.0, increasing customer satisfaction to 90% and scaling the user base to 50,000+ across EMEA and APAC. • Built an AI/NLP browser extension that identified and categorised cyber threats, reducing manual analysis time from five minutes to ten seconds. • Led a 25+ member cross-functional squad, ensuring agile delivery, release planning, and stakeholder alignment for enterprise clients. • Operated in a fast-paced environment, working with engineering daily to unblock issues, align scope, and maintain predictable delivery across releases.

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Product Analyst

SigTuple Inc

Nov 2018 - Mar 2020 (1 year 5 months)

• Led development of AI‑powered medical lab products (AI100, AI100µ) that cut diagnostic turnaround from 24 hours to 10 minutes, improving lab efficiency and patient outcomes. • Developed and executed go‑to‑market strategies deploying AI100 across 50+ pathology labs, accelerating clinical adoption and diagnostic accuracy.

Business Analyst

Orion Innovation

Feb 2016 - Oct 2018 (2 years 9 months)

• Managed two development projects and over ten support initiatives for major sporting leagues (AFL, NRL, MLB), ensuring seamless operations and timely feature enhancements.

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