Katie Roberson

Summary Dynamic Office Manager with over a decade of experience in office management, quality assurance and claim handling. Proven skills in process optimization, staff training and customer communication. Successfully managed payroll for 32 employees and ensured compliance with safety protocols as a Traffic Supervisor. Committed to fostering a collaborative work environment and enhancing operational efficiency, able to deliver immediate value in driving organizational success. Experienced in managing intricate insurance claims and conducting comprehensive investigations to guarantee equitable settlements. Claims Examiner with extensive expertise in the property claims sector. Proficient in formulating objectives and strategies for the resolution of property claims. Recognized for strong analytical capabilities, precise interpretation of policy details, and effective communication that leads to successful dispute resolution.