Katia César

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Quipper / People Operations Manager

Grio HRBP

Oct 2017 - Oct 2019 (2 years 1 month)

• Legal representative • Coordinate hiring process: responsible for recruitment, interviewing and facilitation of selection • Establish and maintain ongoing onboarding process for employees • Ensure appropriate new hire documentation is collected and implement changes as local requirements change • Train new hires on Mission, Vision, Values, as well as Workday, performance process, time off Transition from a physical office to a virtual office space: migrated the team to a Remote First Company • Track costs and implement cost reductions actions • Create and process purchase orders and invoices • File and input data in accounting system: assignment of internal label for budget tracking • Translate strategy into actionable goals for

HR Officer

Multiplica

Jan 2016 - Sep 2017 (1 year 9 months)

• Assist in the recruitment and onboarding process of new hires • Create and manage job advertisements • Manage employee records like their attendance and time off • Keep track of employee paperwork and help answer any questions • Help create programmes for employee growth and development • Ensure compliance with labor laws, rules, regulations and best practices • Develop and implement policies on issues such as working conditions, performance management, equal opportunities and absence management • Promote equality and diversity as part of the culture of the organization • Prepare staff handbooks • Interpret and advise on employment law • Deal with disciplinary procedures • Keep track of office assets: inventory

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/Administrative Assistant

Four Seasons Hotel Mexico City

Jul 2014 - Dec 2015 (1 year 6 months)

• Direct contact with guests/clients • Coordinate the translation service • Manage appointments and realize long-distance calls • Recommend, assist and promote our banquets & business center services • Confirm meeting books reservations • Organize agendas for internal managers & clients • Responsible of petty cash • Ensure the optimum customer satisfaction through follow-up mail & calls • In charge of reviewing daily arrivals, tracing VIPs, in order to coordinate the planning of amenity arrangements • I was required to have excellent phone skills, ability to multitask and have a passion for service and hospitality.

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Internship Human Resources

The St. Regis Mexico City

Jan 2014 - Jun 2014 (6 months)

• Supported the training area by organizing courses and preparing the corresponding material • Organized the employee's files by simplifying the accommodation of the documents • Made the internal newspaper and gave general attention to employees as part of Human Resources • Strengthen my ability to work as a team and work under pressure during the pre-opening of the new restaurant "Candela Romero" • Contributed to the processes of massive recruitment and personnel selection • Helped to stimulate the accomplishment of plan careers • Participated in the preparation and logistics of mass training • Helped implementing the induction program to the specific Restaurant position for every new person • Follow-up of different controls as va

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