Kathryn Anne Marciano

OPERATIONS COORDINATOR

The Growth Hub

Dec 2024 - Current (1 year 6 months)

EXECUTIVE ASSISTANT

The Growth Hub

Mar 2024 - Current (2 years 3 months)

Administrative Support: Manage executive calendars, organize meetings, coordinate travel arrangements, oversee password management, and administer Google Drive. Plan and execute team events. Human Resources Management: Oversee the onboarding and offboarding processes, manage leave requests, and track employee benefits and recognition programs. Project Support: Provide project assistance to the Senior Leadership Team. Financial Operations: Process invoices, handle End of Month BAS Activity, tax payments, and payroll. Calculate and disburse employee commissions, and manage financial operations in Xero.

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EXECUTIVE ASSISTANT

PRIMAL MARKETING

Aug 2023 - May 2024 (10 months)

Managing calendar and multiple emails Planning and scheduling meetings, follow ups, events, note taking Assisting in creating and managing standard operating procedures (SOPs) Organising travel, gifts, orders & similar personal items Organising notes and ideas generated within Notion (and other platforms) Recruitment assistance - job posting, sourcing candidates, screening, scheduling interviews, recording & tracking HR funnel.

TEAM CAPTAIN

Wing Assistant

Apr 2023 - Mar 2024 (1 year)

(California) Responsible for leading a team of virtual assistants in providing administrative support. Manage a mini-team of 3-4 Assistants and daily check-in with their VAs including Support, Motivation, and Occasional Coaching sessions on top of their own clients.

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MARKETING ASSISTANT

(The Regan Team Real

Dec 2022 - Mar 2024 (1 year 4 months)

Estate Creating/Manipulating templates in Indesign for digital brochures and newsletter Working with all the onboarding materials of agents and brokers Manage and maintaining organized folders Make sure the list for listings/sold properties are updated Design newsletter and create marketing materials as an ad hoc task.

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ASSISTANT (Advisor

Va

Oct 2022 - Nov 2022 (2 months)

Create social media pages for the company (LinkedIn, Facebook, Twitter, Instagram) Curation of content (e.g., blog posts) Post and manage client's social media Make sure the social media calendar is up to date. Created content calendar, concepts, and schedule all the posts through scheduling tool.

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WING ASSISTANT

(Pinnacle Elite US & Canada)

Aug 2022 - Sep 2022 (2 months)

Basic photo and video editing tasks. Make sure emails and messages are answered in a timely and professional manner. Make sure all comments are replied to on all social media platforms. Curation of content (e.g., blog posts) Post and manage client's social media Make sure the social media calendar is up to date. Expected to write content that is both engaging and informative.

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WING ASSISTANT (Team

Aug 2022 - Oct 2022 (3 months)

Make sure all comments are replied to on all social media platforms. Curation of content (e.g., blog posts) Post and manage client's social media Make sure the social media calendar is up to date. Expected to write content that is both engaging and informative.

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PROJECT SECRETARIAT

NTT Data Philippines

Sep 2021 - Aug 2022 (1 year)

Provided full secretarial and administrative support to the project team and department; Take minutes of meeting and maintain records during meetings; Develop and maintain document control processes for efficient management; Supported the officers and project team in daily administrative roles; Maintained open and effective working relationships with the team; Coordinate with company admin complex travel arrangements; Suggest and implement new initiatives to support the development of the role as required.

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ADMIN. ASSISTANT/ SOCIAL MEDIA MODERATOR

BRIDGESTELLAR MARKETING CONSULTANCY (ABU DHABI, UAE)

Jul 2019 - Jun 2020 (1 year)

Oversees all advertising-related aspects of the agency; Created content calendars of different clients; Managed social media posts of the clients (accounts in Linked In, Facebook, Instagram); Organized and scheduled appointments; Assisted in the preparation of regularly scheduled reports; Developed and maintained filing system; Acted as the point of contact for clients; Sent emails, quotations, and invoices to the clients Acted as the point of contact for the university partners in hiring interns.

JUNIOR AGENT

iQor Philippines

Sep 2018 - Oct 2019 (1 year 2 months)

Responded to telephone inquiries about about the company's products or services following company's script and procedures; Exceeded and met the daily quota; Investigated complaints and resolved problems; Documented details of telephone conversation and actions taken.

Kathryn Anne Marciano

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