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Kathleene Mary Tugade

About

Detail

Philippines
Contact Kathleene regarding: 
work
Full-time jobs
Starting at USD5/hour

Timeline

work
Job

Résumé

Jobs verified_user 0% verified
  • W
    Cold caller/Telemarketer
    Westlake
    May 2025 - Mar 2026 (11 months)
    • Qualifying leads based on debt amount, hardship, and eligibility. • Outbound cold calling to consumers with unsecured debt. • Setting appointments or transferring warm leads to licensed specialists.
  • T
    Payroll Advocate
    Task Us
    Feb 2024 - May 2025 (1 year 4 months)
    • Payroll Processing to ensure accurate and timely processing of employee payroll, including regular and overtime hours, deductions, and bonuses.
  • G
    General Virtual Assistant
    Feb 2023 - Feb 2024 (1 year 1 month)
    • Administrative Support, data entry organization scheduling meetings, and ensuring deadlines are met.
  • Alorica
    Sales Representative
    Alorica
    Sep 2020 - Feb 2023 (2 years 6 months)
    • Engaged with prospective customers to present products and services and identify customer needs. • Built rapport and maintained professional relationships to drive sales and retention. • Managed the full sales cycle from initial contact to closing or handoff. • Addressed objections and provided accurate product information.
  • D
    Guiding Aviation Officer
    Dubai Airport
    Sep 2018 - Apr 2020 (1 year 8 months)
    As a Guiding Aviation Officer, I assisted passengers with airport navigation and provided comprehensive information on airport services, ensuring a smooth and efficient operation that contributed to a positive passenger experience. I also took the initiative to train new staff on customer service and operational procedures, fostering a knowledgeable team dedicated to excellence. Additionally, my experience in the insurance sector, which involved sales and transaction processes, enhanced my ability to manage customer interactions effectively, allowing me to address passenger needs with confidence and professionalism.
  • IBEX Global
    Customer Service Representative
    IBEX Global
    Feb 2017 - May 2018 (1 year 4 months)
    • Managed inbound calls and provided customer support for a variety of Issues. • Delivered consistent, high-quality service • Demonstrated strong multitasking and problem-solving abilities.
  • Bizdirect
    Cold caller
    Bizdirect
    Apr 2015 - Sep 2017 (2 years 6 months)
    • Setting appointments or transferring warm leads to licensed specialists. • Identifying and qualifying potential customers who may be interested in the company's offerings.