K
Katherine Castillo
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HR Generalist
Buenos Aires, Argentina
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Full-time jobs
Résumé
Jobs
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HR GeneralistJobsityAug 2021 - Current (4 years 10 months)Communication Management: Utilized multiple platforms for internal communication and supported marketing activities. Banking Information and KPIs: Managed employee banking information while analyzing KPI data and making process improvement recommendations. Client Onboarding: Led the onboarding process for new client staff. Event Organization: Orchestrated a variety of events to foster unity and collaboration among employees. Coordinate and manage a wide range of virtual and on-site events, including team-building sessions and holiday celebrations. Learning and Development Support: Coordinated training and educational programs. Time Off Management: Monitored time-off requests for accuracy and policy adherence. Newsletter Support: Assisted in- ECustomer Service Experience Specialist - RefinanceEstudio Beretta Galarce & AsociadosSep 2018 - Aug 2021 (3 years)As a Customer Service Experience Specialist in the refinance department, the role involves answering inbound calls with enthusiasm and an open conversation-based approach to understand customer needs. Tasks include assisting customers with online auto refinance inquiries, multitasking to navigate various systems, and striving for first-call resolution while taking ownership of customer needs.
Education
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- Third year in law schoolAndrés Bello Catholic UniversityJan 2014 - Jan 2017 (3 years 1 month)