Katarzyna Dobosz

Business Operations / Account Management Specialist with hands-on experience supporting B2B clients and managing operational processes in international corporate environments.I specialize in end-to-end order management, SAP-based operations, shipment monitoring, invoice corrections, KPI reporting, and daily coordination with Sales, Production, Design, and Accounting teams. I have also handled special requests, custom projects, client escalations, and trained new team members.I hold an MA in Italian Philology, an MBA, and postgraduate degrees in Accounting and Tourism & Hospitality. I also spent a year in Australia working as a Supervisor in a restaurant, which strengthened my English skills and cross-cultural experience.I value structured, process-driven work and efficient cross-team collaboration rather than phone-based customer support. Currently seeking a fully remote position in an international organization (Poland or abroad) in Client Operations, Business Operations, or Account Support B2B — strictly non-voice, back-office roles.