Kashish Gupta

Chat Based Specialist (Remote)

Nebula

Jan 2026 - Current (9 months)

• Managed chat based user interactions, providing timely and thoughtful responses.
• Handled sensitive conversations with professionalism while ensuring positive user experience.
• Maintained high engagement through clear communication and problem understanding and solving.
• Ensured confidentiality and accurate handling of user concerns.

Emotional Support Guide & Tarot Reader

Coto

Sep 2025 - Jan 2026 (5 months)

• Provided chat based/ audio call/ video call based tarot readings and emotional support sessions to users seeking clarity on relationships, life decisions and personal challenges.
• Created a supportive and non judgemental environment where individuals felt comfortable sharing sensitive concerns.
• Practiced active listening, empathetic communication and reflective questioning during the conversation.
• Supported users experiencing loneliness, emotional distress, relationship challenges, addiction related struggles and personal difficulties. Helping them reflect on their situation from psychological and emotional perspective.
• Maintained strict confidentiality and professionalism in all client interactions.

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Counselling Trainee

HR'O'HOUR

Apr 2025 - Aug 2025 (5 months)

• Provided supervised counselling sessions to clients with anxiety, depression, addiction, stress and emotional challenges.
• Practiced structured counseling conversations focusing on Empathetic listening, emotional validation and implementing therapeutic approaches.
• Learned how to conduct sessions and professional communication strategies for supporting individuals during vulnerable moments.

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Operations Associate & Digital Marketing

Asharfilal Kulfi

Mar 2025 - Current (1 year 7 months)

• Manage online customer inquiries and communication across platforms, ensuring timely and professional responses.
• Oversee social media strategy, content planning, and brand communication.
• Coordinate designing and packaging development for Kulfi and ice cream products.
• Supervise workflows to ensure tasks are completed on time and team coordination runs smoothly.
• Assist in documentation, operations and day to day business coordination.
• Support content creation, creatives and digital engagement initiatives.

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Child Psychology Intern

Yuj Pediatric Rehab Center

Feb 2025 - Mar 2025 (2 months)

• Assisted therapists working with children experiencing developmental and behavioral challenges, including autism, ADHD, speech delays, and attention difficulties.
• Gained practical exposure to Applied Behavior Analysis (ABA) techniques, including positive reinforcement, behavior modification, task analysis, prompting, and fading.
• Developed skills in building rapport with children and adapting communication based on individual developmental needs.
• Observed and supported therapeutic sessions designed to improve communication, attention, and adaptive behavior.
• Learned to maintain patience, empathy, and structured interaction while working with children and their families.

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Counselling Psychology Intern

Jeevan Aastha Mental Health Helpline

Jan 2025

• Participated in training and discussions on crisis counseling, suicide prevention, and handling conversations with individuals expressing suicidal ideation.
• Learned techniques for responding to individuals experiencing anxiety, depression, emotional distress, and crisis situations.
• Gained exposure to suicide risk assessment approaches and appropriate ways to support individuals in vulnerable states.
• Developed awareness of confidential client communication, ethical responsibilities, and safe support practices in mental health settings.

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Co-founder & Program Outreach Lead

Handy's Initiative

May 2020 - Oct 2022 (2 years 6 months)

• Managed Operations, documentations, outreach planning and social media strategy.
• Coordinated workshops, handled communications with collaborators, speakers and participants.
• Managed scheduling, email coordination and event organization.

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Kashish Gupta

About

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Behavioral traits