Karmela Grace Cacao

Karmela Grace Cacao

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Virtual Assistant
Naga City, Bicol, Philippines
Contact Karmela regarding: 
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Full-time jobs

Timeline

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Résumé

Jobs verified_user 0% verified
  • E
    Inbox Manager
    Echo Partners
    Dec 2024 - Dec 2025 (1 year 1 month)
    Managed 10 client inboxes using Smartlead.ai to respond to inquiries and schedule leads. Supported lead generation and appointment scheduling across multiple accounts. Entered and organized data for 300+ companies, capturing lead information, locations, and communication history to maintain accurate records across client accounts.
  • Principal Acres
    Real Estate Virtual Assistant
    Principal Acres
    Aug 2024 - Nov 2024 (4 months)
    Served as a primary point of contact, inquiring and managing leads open to selling their properties. Converted more than 100 leads into potential sellers by implementing strategic follow-up and relationship-building practices.
  • N
    Account Manager
    No Needle Needed
    Jul 2023 - Jul 2024 (1 year 1 month)
    Demonstrated success in calling over thousand leads from assigned accounts while managing their Acuity Calendars by calling, texting, and modifying leads to book appointments and reminding of their upcoming appointments. Converted more than 300 into successful bookings, generating approximately $24,000 in earnings.
  • C
    Business Student Intern
    City Treasurer's Office, City Hall of Naga
    Jan 2023 - Mar 2023 (3 months)
    Monitored cash flow and maintain related records for the months of January to March 2023.
  • Quantrics Enterprises Inc.
    Customer Service Representative
    Quantrics Enterprises Inc.
    Aug 2018 - Oct 2018 (3 months)
    Acknowledged and resolved customer inquiries and complaints via phone, email, and chat. Troubleshooted customer issues and provided solutions in a timely manner.
  • P
    File Clerk
    Park Lane Immobilien GmbH
    Mar 2018 - May 2018 (3 months)
    Organized and maintained hard copy files, including sorting, labeling, filing, scanning, and retrieving documents. Safeguarded confidential information by restricting access to authorized personnel and maintaining accurate, up-to-date files.
Education verified_user 0% verified
  • Ateneo de Naga University
    Bachelor of Science in Business Administration
    Ateneo de Naga University
    Jan 2023 - Jun 2023 (6 months)
    Business Management