Multilingual professional with expertise in teaching, tourism, and customer service, seeking a remote position in an international environment. Skilled in language instruction, client relations, and business management.
Timeline
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Résumé
Jobs
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Customer Service Specialist
WindshieldHUB.com
Sep 2024 - Feb 2025(6 months)
Handled international customer inquiries and provided solutions in a fast-paced environment. Utilized CRM software to track and manage customer interactions
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Communications Specialist
BeeSecurity SAS
Jan 2024 - Current(2 years 5 months)
Developed communication strategies to strengthen the company’s image Managed content across multiple platforms and coordinated corporate events.
E
Aux turistico
Ecumundo Travel
May 2023 - Current(3 years 1 month)
Managed tour operations and curated personalized experiences for international travelers. Developed marketing strategies to attract foreign clients and boost tourism in Ecuador.
V
Asistente de ventas de publicidad
Vivabeauty
Apr 2022 - Jan 2023(10 months)
Marketing: Captured attention and generated interest in products or brands. Customer Service: Provided information and resolved inquiries. Presentations: Delivered product informational talks.
C
Freelance English & Spanish Teacher
Consulting Group Ecuador
Feb 2022 - Current(4 years 4 months)
Designed and delivered customized English and Spanish lessons for students across various proficiency levels. Developed immersive learning strategies to enhance student engagement and fluency.
Estudiante en prácticas
DHL
Jun 2021 - Jul 2021(2 months)
Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude. Greeted guests in with friendliness and professionalism. Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel. Worked closely with management to provide effective assistance for specific aspects of business operations. Strengthened brand reputation by consistently delivering exceptiona customer service during all stages of the sales cycle