Karla Estefania Arceo Haro

Karla Estefania Arceo Haro  new_releases

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Customer Satisfaction Coordinator
Jalisco, Mexico

Timeline


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Résumé


Jobs verified_user 0% verified
  • Jabil
    Customer Satisfaction Coordinator
    Jabil
    Mar 2021 - Oct 2022 (1 year 8 months)
  • Flex
    Order Management Representative
    Flex
    Aug 2020 - Mar 2021 (8 months)
    Executing activities as administration, validation and shipments orders. Knowledge and follow up to provide the best service to our clients. Knowledge of the OTD, to improve week by week. Coordination of the shipments, administration of RMA's. Costumer service support.
  • U
    Customer Service Specialist III
    Unities Alliance Group
    Sep 2019 - Jun 2020 (10 months)
    - Currently managing 5 Line of Business providing follow up to specific shopping needs. - Focused on having close contact with the client through daily focuse meetings making sure to be aligned with their goals understanding and comunicating the objectives to the production area. - Creating invoices and creatig quotings for the LOB, making a full breakdown of the desired items. - Backlog Management of PO's (Purchase Orders) pending to deliver.
  • A
    Customer Service Representative
    Avnet
    Jan 2019 - Aug 2019 (8 months)
    - Focused on providing support to clients within the Sales departments of various LOB's. - Provide follow up to various clients from different LOB of the process of Sales including the Purchase > Time Frames > Delivery and Tracking. - Backlog Management of PO's (Purchase Orders) pending to deliver.
  • C
    Quality analyst specialist
    Corporativo TLDG
    Jan 2018 - May 2018 (5 months)
    - Focused on evaluating the Quality over several products included but not limited to fertilizer, grains and various seeds. '- Following up with the invocing needed to be able to export products to different contries. - Mainly involved with all the paperwork discribing the products
  • Jabil
    Intern
    Jabil
    May 2015 - Feb 2016 (10 months)
    - Managing customers and suppliers, providing information of customers to the different sippliers in order to create the Purchase Orders. - Mainly in charge of creating the PO's for the merchant. - Weekly, Monthly and Yearly reviews with the Engeneers about the performance done in the operation.
Education verified_user 0% verified
  • Universidad Autónoma de Guadalajara
    Licentiate degree, Negocios internacionales/Comercio internacional
    Universidad Autónoma de Guadalajara
    Jan 2014 - Jan 2017 (3 years 1 month)