Karina Gutierrez Nuñez

Karina Gutierrez Nuñez

About

Detail

Co-Chair, Poder Latino at Tebra ERG with expertise in Healthcare
San José, San José Province, Costa Rica

Contact Karina regarding: 
work
Full-time jobs
Starting at USD6/hour
Flexible work
Starting at USD7/hour

Timeline


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Résumé


Jobs verified_user 0% verified
  • Tebra
    Co-Chair, Poder Latino @Tebra ERG
    Tebra
    Apr 2023 - Current (3 years 4 months)
    As Co-Chair of the Poder Latino Employee Resource Group at Tebra, I led community engagement initiatives and executed event planning to foster a more inclusive and supportive corporate culture. I directed internal programming, managed member outreach, and collaborated with organizational leadership to advance diversity and inclusion goals. In this capacity, I also integrated lead qualification processes and legal intake procedures to ensure that community members were properly aligned with internal services and resources. Furthermore, I leveraged CRM tools and proprietary software to maintain accurate records, track engagement metrics, and ensure that our legal knowledge and support documentation remained current and accessible to all parti
  • Tebra
    Senior Technical Support Specialist
    Tebra
    Jan 2016 - Current (10 years 7 months)
    Senior Technical Support Specialist - Provide advanced technical support and troubleshooting for complex systems, ensuring high levels of customer satisfaction and timely issue resolution. - Manage and document all support interactions using CRM tools to maintain accurate records and track ticket progression effectively. - Streamline the support process by performing lead qualification tasks to ensure clients meet the specific technical or organizational requirements necessary for service access. - Apply knowledge of regional legal intake procedures to verify client eligibility, ensuring that all credentials and services provided are compliant with varying state laws and regulatory requirements.
  • PatientPop a Tebra company
    Support Specialist
    PatientPop a Tebra company
    Mar 2023 - Current (3 years 5 months)
  • Kareo
    Medical Billing and Clinical Support Specialist
    Kareo
    Jan 2016 - Current (10 years 7 months)
  • Kareo
    Senior Technical Support Specialist
    Kareo
    Apr 2018 - Current (8 years 4 months)
  • Kareo
    Clinical Support Specialist
    Kareo
    Jan 2016 - Current (10 years 7 months)
  • H
    Psicólogo Clínico Licenciado
    HOSPITAL BONANOVA
    Mar 2011 - Nov 2015 (4 years 9 months)
Education verified_user 0% verified
  • Universidad Autónoma de Centro América
    Human Resources Management/Personnel Administration, General
    Universidad Autónoma de Centro América
    Jan 2024 - Dec 2025 (2 years)
  • Universidad Autónoma de Centro América
    Bachelor's degree, Law
    Universidad Autónoma de Centro América
    Jan 2023 - May 2026 (3 years 5 months)
  • Universidad Xochicalco
    Licentiate degree, Clinical Psychology
    Universidad Xochicalco
    Jan 2005 - Dec 2009 (5 years)
Projects (professional or personal) verified_user 0% verified
  • L
    Outbound calls to qualify injuries for legal porpoises
    Legal management CA
    Jun 2022 - Jun 2025 (3 years 1 month)
    Qualify customers for legal advise