Karen Renata Saenz Palacios

Karen Renata Saenz Palacios  new_releases

About

Detail

Entertainment manager
México, Mexico

Contact Karen regarding: 

Flexible work
Starting at MXN200/hour ~USD10.2/hour
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Internships
Starting at MXN200/hour ~USD10.2/hour

Timeline


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Résumé


Jobs verified_user 0% verified
  • Hard Rock Hotel
    Sales Assistant
    Hard Rock Hotel
    Jan 2019 - Mar 2019 (3 months)
    I am an independent fast learner Assisted customers with any queries at the shop with a positive attitude, encouraged with excellent attention to customers to buy products by understanding what they were looking for or making detail, who thrives on challenges suggestions to them providing excellent customer service and collaborating with and rapidly adapts to different co-workers to deliver excellent shopping experience. work environments. I excel in working within a team, as well
  • IFE
    PR & Sales
    IFE
    Mar 2017 - Jan 2018 (11 months)
    when working on my own. Promoted and sold tickets to all services provided such as trips, club nights, tours or special events targeting international students implementing sales strategies through digital Immediate availability and platforms and maintaining relations achieving returning and loyal customers. willing to relocate.
  • Leeds Art Gallery
    Event staff
    Leeds Art Gallery
    May 2016
    Social media & Blog Directed guests, speakers and exhibitors. Cleared doubts about the conference, its digital posts app or other general queries. Solved any exhibitors issues collaborating with event team ✓ Lightroom, Wix, and leaders to ensure the smooth functioning of the conference. iMovie, Canva
  • Leeds Art Gallery
    Event staff
    Leeds Art Gallery
    Apr 2016
    Assisted in box office exchanging tickets and wristbands for the festival, directed attendees. Assisted during conferences.
  • Jane Clynes Events + Light Up The North
    Events Assistant
    Jane Clynes Events + Light Up The North
    Oct 2015 - Nov 2016 (1 year 2 months)
    SKILLS Assisted in preparations prior to events handling and following up with guestlists and suppliers as well as directing them on the day of events with great attention to detail and My work experience has leadership skills. Assisted in different areas during events, carrying out distinct provided me with a range of responsibilities in each working closely with team members and organizers ensuring the different skills, mainly: delivery of efficient, high-quality guest service. Received feedback and cleared doubts from guests with a positive attitude to achieve high customer satisfaction, following up with ✓ Customer service feedback and implementing suggestions for improvements in next events.
  • Leeds Art Gallery
    Live Guide
    Leeds Art Gallery
    Oct 2015 - Jan 2018 (2 years 4 months)
    Encouraged visitors to engage with exhibitions creating a welcoming atmosphere and OTHER achieving returning visitors through maintaining excellent guests relationships and informing them of the gallery's events and exhibitions. Solved queries about artworks, art ✓ G Suites gallery or the city with a positive attitude to ensure guest satisfaction. UK Live Music Census. Leeds, UK -- Interviewer ✓ MS Office MAY 2017 ✓ Windows & iOS Acted as an interviewer in the first live music census in the UK. Encouraged people to answer questions and informed them of the importance of the census. ✓ Analytics
Education verified_user 0% verified
  • Google Digital Garage
    The fundamentals of digital marketing
    Google Digital Garage
    Mar 2020 - Apr 2020 (2 months)
    - certificate
  • Leeds Beckett University
    BA (Hons) Entertainment Management
    Leeds Beckett University
    Sep 2015 - Jul 2018 (2 years 11 months)
    - bachelor degree
  • Leeds International Study Centre
    Business and Social Studies
    Leeds International Study Centre
    Sep 2014 - Jun 2015 (10 months)
Projects verified_user 0% verified
  • Street sounds
    Leeds Beckett University
    Music festival consultancy
    Street sounds, Leeds Beckett University
    Oct 2017 - May 2018 (8 months)