Karen Paola Martinez García

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Carrier Manager

C.H. Robinson

Jan 2025 - Current (1 year 7 months)

Managed carrier relationships as the primary point of contact, negotiating rates and overseeing lane bids to optimize transportation costs. Monitored carrier performance, implemented improvement plans, and ensured service goals were met through continuous tracking and updates.
Logistics Lead / Priority Customers Lead

C.H. Robinson

Jun 2023 - Dec 2024 (1 year 7 months)

In charge of managing the performance for the 9 Priority Customers for the account, being the primary contact for all customer escalations. Daily monitoring customer load board and lane analysis to identify opportunities for a process improvement and prepare and provide reports to customers to present results on ongoing projects (Working with carriers, warehouses, TPMs and planners).
Logistics Representative

C.H. Robinson

Nov 2021 - Jun 2023 (1 year 8 months)

Ensuring Transportation arrangements are made for shipments and facilitating customer calls and updates. Prepare and provide reports to management or customers (daily, weekly, monthly and quarterly). Monitor customer load board maintaining communication and control in all phases of the shipment so information flows correctly in the TMS. Manage orders and financials.
Appointment Scheduler

C.H. Robinson

Oct 2020 - Nov 2021 (1 year 2 months)

Managing appointment scheduling operations for customers, as well as identify patterns in operations and data. Ensuring all information flows properly from order placement to final customer billing.

Education 0% verified

Karen Paola Martinez García

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