Customer Service Senior Analyst
Baxter, Baxter International Inc.
Oct 2022 - Current (4 years)
Dynamic Senior Customer Service Analyst with 12+ years of experience optimizing international B2B sales, distribution, and customer support operations. Proven expertise in streamlining order tracking, automating reports, and enhancing operational efficiency to drive client satisfaction and business growth. Passionate about transforming data into actionable insights and designing scalable processes that elevate service delivery for B2B clients.
Adept at resolving complex B2B inquiries, reducing operational friction, and fostering long-term partnerships through analytical problem-solving and process excellence.