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Karen Angulo

About

Detail

Diligent worker, self-motivated, team player, excellent communication skills, organizational interpersonal and leadership. Willing to accept new chall
Barranquilla, Atlantico, Colombia
Contact Karen regarding: 
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Full-time jobs

Timeline

work
Job
school
Education

Résumé

Jobs verified_user 0% verified
  • Interactive Contact Center
    Interpreter
    Interactive Contact Center
    Feb 2024 - Sep 2024 (8 months)
    Facilitating accurate and confidential communication between healthcare providers and patients with English proficiency. Contact : +50433295443
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    Project manager
    EZE Nearshore Solutions LinkAmerica
    Oct 2021 - Feb 2023 (1 year 5 months)
    Billing and Dispute Documentation. Monitoring and Controlling Calculation Requests and ensure deliverables are complete on estimated time to reduce client complains. Provide Feedback and recommendations to sales managers. Billing Data analysis Ensure requests are completed effectively and efficiently. Provide assistance in creating BC/BD profiles. Communication Skills (Writing and oral) Customer building relationship Manage all custom portal application. Provide support to all requestors and end customers. Provide feedback for process optimization or updates. Contact: 6014699 556
  • Atlantic Quantum Innovations
    Technical support senior agent
    Atlantic Quantum Innovations
    Mar 2019 - Oct 2021 (2 years 8 months)
    Responsible for customer service and technical support level 1 and 2 via telephone and chat. Contact: 6053852400
  • S
    Senior Consultant
    Sutherland SGS
    Aug 2018 - Jan 2019 (6 months)
    Responsible for customer service and service via telephone to people. Contact: 3135596236
  • Quantica BPO
    Agent
    Quantica BPO
    Nov 2013 - Feb 2014 (4 months)
    Responsible for customer service and technical support level 1 and 2 via telephone and chat. Contact: 350 5920455
Education verified_user 0% verified
  • S
    Academic Bachelor
    School, Jose Eusebio Caro
    Jan 2013