Karen Andrea González Valencia

Karen Andrea González Valencia

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Valle del Cauca Department, Colombia

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Full-time jobs
Flexible work

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work
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school
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Résumé


Jobs verified_user 0% verified
  • N
    Customer Service Representative
    Nuvo Colombia S.A.S.
    Sep 2025 - Dec 2025 (4 months)
    Conduct Third Party Verification (TPV) for Medicare Advantage enrollments with Humana, UHC, Aetna, Cigna, and CarePlus. Verify beneficiary information, eligibility, and consent during sales transfers. Complete Health Risk Assessments and confirm doctors and medications. Ensure CMS and HIPAA compliance while providing professional customer support.
  • Cultural Care Au Pair
    Au Pair
    Cultural Care Au Pair
    Mar 2025 - Jul 2025 (5 months)
    Provide daily childcare, including meals, hygiene, and play. Plan educational and recreational activities. Assist with homework and school routines. Drive children to school, activities, and appointments. Perform light housekeeping related to the children. Maintain clear communication with host parents. Adapt to a new culture and family environment.
  • A
    Customer Service Representative
    Ancestry through TaskUs S.A.
    Jan 2023 - Jan 2024 (1 year 1 month)
    Resolve issues presented by Company users. Enhance customer relations with the Company through assertive communication. Persuade potential clients to engage with the Company.
  • G
    Communications Intern
    GASES DE OCCIDENTE S.A.
    Dec 2022 - May 2023 (6 months)
    Manage internal communication processes, providing support to all areas of the Company. Handle and strengthen the Company's internal communication channels. Provide and report relevant information to external parties. Lead and execute action plans concerning relationships with external entities such as subsidiaries and media outlets. Promote internal and external environmental education. Design digital assets for internal communication channels. Strategize for the department based on SWOT analysis. Coordinate events for information gathering and photographic material.
  • Domina Entrega Total S.A.S.
    BPO Agent
    Domina Entrega Total S.A.S.
    Dec 2018 - Mar 2019 (4 months)
    Renew credit cards. Provide information about credit card expiration and renewal.
  • N
    Executive Assistant
    Noticiero Habla Cali. Todelar Radio
    Jun 2015 - Jun 2016 (1 year 1 month)
    Plan information, schedules, and details for news broadcasts. Research current affairs for the generation of news reports. Draft reports on relevant topics concerning the Southwest region of the country. Cover events to gather information for the media.
Education verified_user 0% verified
  • Bunker Hill Community College
    Diploma in Intermediate and Advanced English
    Bunker Hill Community College
    Jan 2025 - Apr 2025 (4 months)
  • POLITECNICO SUPERIOR DE COLOMBIA
    Advanced Diploma in Organizational Leadership
    POLITECNICO SUPERIOR DE COLOMBIA
    Jul 2020 - Aug 2020 (2 months)
  • Pontificia Universidad Javeriana
    Bachelor's degree in Communication
    Pontificia Universidad Javeriana
    Jul 2019 - Jun 2023 (4 years)
    Emphasis on Organizations. Thesis (Research work): Educommunication for Conflict Resolution through Literacy Processes in 5th Grade Students at María Auxiliadora Educational Institution, Tuluá, Valle del Cauca (2022).