Customer Service Representative
Nuvo Colombia S.A.S.
Sep 2025 - Dec 2025 (4 months)
Conduct Third Party Verification (TPV) for Medicare Advantage enrollments with Humana, UHC, Aetna, Cigna, and CarePlus. Verify beneficiary information, eligibility, and consent during sales transfers. Complete Health Risk Assessments and confirm doctors and medications. Ensure CMS and HIPAA compliance while providing professional customer support.