Karen Sampayo Rodriguez

Omnichannel Incident Coordinator

Almacenes Olimpica

Aug 2021 - May 2022 (10 months)

Responsibilities: ●Lead projects related to the omnichannel area. ●Guarantee the correct operation of the company's omnichannel channels, web and app ●Monitor, test and start up the requirements delivered by the IT area or external providers to the company ●Define the user stories for the correct development of the requirements requested from the diferent departments or suppliers ●Prioritize the requirements requested by the diferent areas of the company ●Support and give support to the internal areas for the management of the VTEX platform and new implementations that are required ●Manage the Olimpica.com website under the VTEX platform ●Integrate and support sellers on Olimpica.com ●Document requirements and quality notes in JIRA

Ecommerce Web Developer

Almacenes Olimpica

Mar 2019 - Aug 2021 (2 years 6 months)

Responsibilities: ●Lead and develop the new requirements requested by the marketing area ●Guarantee the correct operation of the new implementations carried out together with the IT area ●Make the integrations of the diferent platforms required with VTEX (Emblue, Facebook, Google, Syndigo, Flixmedia) ●Support and give support to the internal areas for the management of the VTEX platform and new implementations that are required ●Manage the Olimpica.com website under the VTEX platform ●Integrate and support sellers within Olimpica.com ●Manage firebase for the creation of deeplinks for the App Olimpica ●Develop landing page for campaigns requested by the marketing area ●Generate web database growth reports ●Management of VTEX APIs t

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Software programmer

Sonovista Publicidad

Sep 2014 - Aug 2017 (3 years)

Responsibilities: ●Develop internal software for the agency ●Raise requirements and estimate development times ●Document developments ●Build user manuals ●Train end users ●Lead and document software testing ●Support for internal software and training for end users Accomplishments: ●I migrated together with the development team, the internal system to a new web-oriented technology ●Together with the development team, I developed modules to download order reports ●I developed, together with the development team, new modules to create and manage master data ●Together with the development team, I developed new modules to manage user permissions by department.

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Web developer

Spes Technology Studios, February

Feb 2014 - Aug 2014 (7 months)

Responsibilities: ●Develop custom or template websites ●Support end users ●Create custom templates for Wordpress ●Update, optimize and manage assigned websites.

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Web developer

Sonovista Publicidad

Responsibilities: ●Develop websites for agency clients ●Create custom templates for Wordpress ●Update, optimize and manage the websites managed in the agency ●Raise requirements and estimate development times ●Configure Google Analytics and Google tag manager in the sites developed in the agency ●Creation and layout of email marketing templates ●Administration and sending of mass mailings through the Emblue and LyrisHQ platform Accomplishments: ●I developed the new look and feel of olimpica.com on Wordpress, making a lighter and faster site ●I developed landings for interactive campaigns on olimpica.com such as Sabores Olímpica, Tv Fanáticos, Amas de plata, Carnaval, among others ●I migrated the entire client base to a new email m

Karen Sampayo Rodriguez

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