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Karen Abigail Gutiérrez Mejía

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Guadalajara, Jalisco, Mexico

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Résumé


Jobs verified_user 0% verified
  • B
    Sales Operations Specialist
    Busch Vacuum Solutions
    Dec 2024 - Current (1 year 11 months)
    Coordinate end-to-end order management for industrial customers, ensuring accuracy from quotation to delivery. Provide inside sales and after-sales support, including spare parts coordination and customer follow-up. Act as a key link between customers, technical teams, and logistics to ensure efficient communication. Support external sales representatives with quotations, order status, and commercial follow-up. Monitor delivery compliance and proactively communicate updates to customers. Maintain structured follow-up to support service quality and customer satisfaction.
  • B
    Sales Operations Specialist
    Bray Valves of Mexico
    Jan 2017 - Jan 2024 (7 years 1 month)
    Coordinated internal sales operations, supporting commercial processes across assigned territories. Managed purchase orders, quotations, and delivery follow-up for industrial projects. Served as the main coordination point between sales teams, factories, logistics, and customers. Analyzed margins, discounts, and commercial conditions to support decision-making. Prepared sales reports and supported management with operational information. Maintained close communication with international factories for special projects.
  • B
    Executive Assistant to the General Director
    Bray Valves of Mexico
    Jan 2015 - Jan 2017 (2 years 1 month)
    Provided direct administrative and operational support to the General Director. Managed executive agenda, meetings, and confidential documentation. Prepared reports, presentations, and internal communications. Coordinated follow-up between management and internal departments. Supported decision-making through organization and structured follow-up.
  • G
    Administrative Assistant
    Global Glaucoma Institute
    Jan 2011 - Jan 2015 (4 years 1 month)
    Managed administrative processes and internal coordination. Supported scheduling, expense control, and operational organization. Assisted management with daily administrative activities.
Education verified_user 0% verified
  • Universidad del Valle de México
    Bachelor's Degree in Business Administration
    Universidad del Valle de México
    Oct 2019 - Oct 2023 (4 years 1 month)