Receptionist
Kruger Hotel
Mar 2024 - Dec 2024 (10 months)
• Managed front desk operations, including check-ins, check-outs, and guest inquiries • Provided exceptional customer service, ensuring guest satisfaction and loyalty • Handled phone calls, emails, and in-person inquiries, responding promptly and professionally • Maintained accurate records, including guest information, reservations, and payments • Collaborated with hotel staff to ensure seamless guest experiences