Kapil

Experienced and results-driven professional with over 10 years of progressive experience in telesales, customer service, data operations, and team leadership within BPO and KPO environments. Proven track record of consistently achieving sales targets, managing team performance, and enhancing customer satisfaction. Strong expertise in complaint resolution, process improvement, and performance monitoring, with the ability to thrive in fast-paced, target-driven organizations. Recognized for effective communication skills, leadership capabilities, and a commitment to delivering measurable business results.