K
Kaitlyn Parker
About
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Georgia, United States
Résumé
Jobs
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Senior Product Support SpecialistPodiumOct 2023 - Current (3 years)• Entered and maintained high volumes of customer data with accuracy across internal platforms. • Collaborated cross-functionally to ensure data consistency and resolve discrepancies. • Verified and updated CRM data and managed internal documentation for process improvement. • Maintained confidentiality while handling customer information. Data Entry, Microsoft Excel, CRM Software, Documentation- Product Support SpecialistPodiumFeb 2022 - Oct 2023 (1 year 9 months)• Managed and updated support-related data in spreadsheets and Salesforce. • Assisted in data tracking, ticket resolution logging, and documentation organization. • Communicated with internal stakeholders to ensure accuracy of shared data. Skills: Microsoft Office, Data Integrity, Communication, Customer Service
- Support AnalystWayfairDec 2019 - Jul 2021 (1 year 8 months)• Handled order entry, ticket updates, and data reconciliation tasks. • Maintained internal files and documentation logs with high attention to detail. • Conducted cross-referencing to ensure consistent and accurate customer data. Data Entry, File Management, Skills
Education
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- Master of Business AdministrationClayton State UniversityAug 2023 - May 2025 (1 year 10 months)
- BBachelor of Health SciencesAug 2018 - May 2022 (3 years 10 months)