MEMBER SERVICE REPRESENTATIVE/
ADVANCAIL FEDERAL CREDIT UNION
Jan 2017 - Mar 2019 (2 years 3 months)
• Responsible for opening new accounts, balance inquires, deposits, withdrawals, answering account questions, closing accounts, answering customers phone calls, disputing fraud on customers account, IRA withdrawals, changing account information, debit cards, helping to fill out CTR forms, handling mail deposits, ordering checks, and making loan payments.
• Also, I am a loan processor. I am responsible for gathering background information, analyzing credit, assisting customers about what products are the best for them, and meeting monthly goals of loan products.