To work in a productive company where I can perform to the best of my ability to accomplish goals of the company, while gaining knowledge and skills to positively contribute to the company and the workforce.
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Résumé
Jobs
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Brand Advocate (Sales)
Allconnect - Hinduja Global Solutions LTD
Jan 2025 - Mar 2025(3 months)
• Receiving inbounds calls from customers on daily basis
• Selling electricity to new/existing customers
• Selling membership to new customers having them switch from their current electricity provider to Allconnect
• Up selling and meeting the relevant KPIs
• Utilizing Microsoft 365 and Excel for data management and reporting
Online Data Contributor
Toloka AI
Jan 2022 - Jan 2023(1 year 1 month)
• Crowd sourcing – Audio Transcription
• Data Annotation – Labeling text and images
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Online Data Entry Clerk
remotask
Jan 2021 - Jan 2023(2 years 1 month)
• Data annotation and classification - labeling text, images and videos on specific guidelines
• Field data collection – recording videos to train AI
• Audio Transcription – converting audio recording into written text
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Account Associate
VXI Call Center
Jan 2021
• Receiving inbound calls from customer daily and billing customers order
• Communicating with customers about products and solving their problems, also logging all calls on computer after each call.
• Sell membership to customers
• Order status
• Utilizing Microsoft 365 and Excel for call logging and documentation
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Warehouse Temperature, Pest Control and Sanitation Monitor and Recorder
T Geddes Grant Distributors Limited
Jan 2020 - Jan 2021(1 year 1 month)
• Utilizing Microsoft 365 and Excel for recording and monitoring temperature, pest control, and sanitation data
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Pharmacy Assistant
T Geddes Grant Distributors Limited
Jan 2017 - Jan 2021(4 years 1 month)
Jadep Programme:
• Receive weekly purchase orders from NHF and ensure that orders are invoiced said day of receipt.
• Check and sign invoices ensuring that items and quantities are invoiced as ordered.
• Pick and pack JADEP invoices within 24 hours of billing.
• Under the supervision of the regulatory pharmacist, I keep accurate records of all P.O.s received and relevant invoices (PODs) submitted to NHF.
• Prepare credit notes where necessary.
• Relate queries/discrepancies regarding JADEP invoices to regulatory pharmacist and assist in resolving discrepancies.
Glucometer Programme:
• Receive weekly list of request for glucometer from the Regulatory Pharmacist.
• Call customers on the list to ascertain the pharmacy to which they want their
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Order Picker/Packer
T Geddes Grant Distributors Limited
Jan 2014 - Jan 2017(3 years 1 month)
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Education
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Certificate in Introduction to Psychology
Yale University Online
Jan 2024
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Certificate in Customer Service, Diploma in Business Administration, Certificate in Dealing with difficult people in lif
ALISON (Advance Learning Interactive Systems Online)
Jan 2020 - Jan 2022(2 years 1 month)
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Caribbean Examination Council (General Proficiency)
Pembroke Hall High School
Jan 2006 - Jan 2011(5 years 1 month)
• Seven (7) Subjects: English Language, Mathematics, Principle of Accounts, Principle of Business, Information Technology, Social Studies, Human & Social Biology