I'm a skilled and confident Operations Manager with extensive experience in finance and technology businesses, as well as non-profits.
Most recently I have been engaged with a bootstrapped ecommerce start-up and the drive to get it to launch stage. Prior to this, I led operations for a global SaaS business during a rapid international expansion and through to a strategic exit via acquisition. I worked closely with the CEO and co-founder to create scalable processes and to develop a series of standards for product iteration and roll-out, customer retention and on-boarding of new staff.
I'm recognized for being resourceful, efficient and highly analytical. I'm a strong team player and adept at overcoming obstacles and challenges. These skills have been developed and honed during military experience and through real-world corporate operations management.
* Proven and successful leader of operations within a fast growing start-up environment
* Extensive experience working within multiple industries, from finance to media
* Experienced in planning, developing robust strategies and forecasting potential business
challenges
* Consistently an eager student of new industries and new approaches, and I remain highly
coachable and flexible
* Highly adept at strategy, data analysis, competitor research and new product planning and roll-out
* Process driven and exceptional attention to detail
* Strong leadership skills and experience of leading teams of in-house and offshore
contractors
* Fluent in operations, marketing, sales and HR with a strong sense of professional empathy for colleagues in all departments
* Exceptionally skilled and experienced at dealing with partners and clients at c-suite level
J. Vosper-Robinson linkedin.com/in/jvr82/