Justin Hidalgo

Experienced Customer Success Specialist with a strong background in customer service, inside sales, technical support, and B2B software renewals. Demonstrates a consistent ability to manage client relationships, handle high-volume enterprise accounts, and support contract renewals with a proactive and detail-oriented approach. Adept at working with public sector clients, driving product adoption, and ensuring retention. Recognized for mentoring roles, strong interpersonal communication, and a commitment to delivering results.